Help Navigating the System near

by Heart of Texas Behavioral Health Network (formerly Heart of Texas Region MHMR Center)
Heart of Texas BHN 24-Hour Crisis/Emergency Hotline-Contact ICARE: 1-866-752-3451
HOTBHN’s crisis hotline is managed by ICARE. ICARE provides initial screenings for behavioral health services, crisis assessments, and can refer to other community supports. The Mobile Crisis Outreach Team will be contacted if crisis response is requested.
Mobile Crisis Outreach Team (MCOT):
- Heart of Texas BHN offers 24/7 crisis response services for Bosque, Falls, Freestone, Hill, Limestone, and McLennan counties.
- MCOT provides 24/7 crisis assessments for children, adolescents, and adults experiencing a mental health crisis.
The Mobile Crisis Outreach Team consists of nurses, qualified mental health professionals, and licensed clinical professionals.
MCOT facilitates state hospitalization for those
individuals who meet criteria and can provide information about private hospitals for those insured. Additionally, MCOT will follow up with individuals for up to 90 days to prevent future crisis episodes and connect individuals with community resources.
MCOT provides 24/7 crisis assessments for children, adolescents, and adults experiencing a mental health crisis.
MCOT provides assessments in all community settings including rural and city residential areas, businesses, emergency departments or other health care settings,
jails, and schools for individuals who are experiencing a mental health crisis.
Most fees are charged on a sliding scale based on household income. No one is denied services due to inability to pay.
We work with multiple insurance companies including Manage Care Organizations that administer Medicaid.
311 is the City's answer to handling your non-emergency calls.
(Calling 311 in non-emergency situations reduces the number of non-emergency calls to 911, allowing emergency personnel to focus on critical and urgent calls.)
Our mail program uses our voter registration and pledge to vote universe to send educational pieces so voters can not only be registered but actually follow through with an informed ballot.
We also work to demystify the biennial Texas Legislative Session to educate young people with the information they need to be active citizens and registered voters for municipal elections across Texas.
We’re bringing sweet, sweet democracy to the masses. Our army of volunteers (and the occasional vote-bot) are out registering voters, turning out voters to the polls, and helping young people gain a collective political voice across the state. Whether it’s hosting a Saturday Night Live themed candidate forum, speaking to students in their classroom about the importance of voting, or registering voters at your favorite local bar, we’re out there making sure everyone has the opportunity to make their voice heard.
Our outreach workers help unhoused clients in central downtown and adjacent areas by:
- helping them locate shelter,
- accessing resources through our day center,
- offering transportation,
- navigating social services,
- connecting with medical care,
- recovering their IDs,
- applying for different housing options,
- and more.
Our licensed social worker leads a team of outreach specialists with lived experience to build personal and professional connections with people in need.
The team also works alongside the Centro “Quality of Life Ambassadors” who continuously walk the downtown area and assist people who appear to need assistance. Together we are caring for the needs of our unsheltered neighbors and creating a beautiful, welcoming, and safe downtown for all.
Our downtown street outreach team is a partnership with Centro San Antonio and The City of San Antonio (DHS).
Young Adult Stability and Support Program (YASS Center) is a youth drop-in center exclusively for young adults (ages 18-24) experiencing homelessness.
The YASS Center provides youth access to:
- a safe place to rest
- career guidance
- education
- employment
- housing assistance
- ID recovery
- computers and charging
- mental health support
- and more
YASS center is located on the third floor of the Travis Park Church in downtown San Antonio. YASS services are delivered in a confidential, judgment-free zone. All who seek our assistance are treated with respect.
Young adults 18-24 who are homeless or at risk.
Free
- ID Recovery
Our trained staff can help you answer the following questions:
- How do I write my resume to highlight my experience and get the attention of recruiters?
- How do I search for and apply to jobs that meet my needs?
- What careers am I interested in and how do I get started?
- What should I expect during an interview and how do I make a good first impression?
- What workplace skills do I need to be successful at my new job?
- What are the best ways to apply for government jobs?
Our staff provides one-on-one career coaching that focuses on:
- Identifying your career interests
- Developing or updating your resume
- Connecting to employers
- Completing online job applications
- Practicing interview tactics
- Preparing for the first day of your job
If you have a hearing or vision disability, we can coordinate support for you.
For Loredo information, call 956-766-4016.
Monday: 10:00 AM - 5:00 PM |
Tuesday: 10:00 AM - 5:00 PM |
Wednesday: 10:00 AM - 5:00 PM |
Thursday: 10:00 AM - 5:00 PM |
Friday: 10:00 AM - 5:00 PM |
Saturday: CLOSED |
Sunday: CLOSED |
With many students leaving high school unprepared to enter post-secondary education and/or the workforce, Goodwill San Antonio developed and implemented the Career Navigator program in 8 local high schools with a focus on increasing career awareness, job readiness, and college success. The career navigators serve over 1,700 juniors and seniors, providing assistance with post-secondary planning including:
- Identifying a career path
- Completing and submitting college and financial aid applications
- Joining the military
- Applying for a job
The Empowering Voters Project strives to ensure that all voters in San Antonio know their rights and responsibilities on Election Day and go to the polls informed and empowered. The Project focuses on those constituencies that are underrepresented in the electoral process.
Project Goals
- Provide accurate and reliable information about voting.
- Address low participation rates in specific communities.
- Ensure that voting is equally accessible.
- Boost voter confidence in the electoral system and elected officials.
Voting and Election Aids
- Voters’ Bill of Rights in English and Spanish
- Voters’ Bill of Responsibilities in English and Spanish
- Pamphlet on Frequently Asked Questions about voting and elections in Bexar County
- Pamphlets and presentation on the importance of voting
- Comprehensive, nonpartisan Texas-specific voting website - Vote411.org
- Distribution of the Voters Guide including to underrepresented populations
- Email reminder service for voter registration deadlines and election dates
- Voter turnout statistics: Texas compared to other states in the US
Community Outreach
- Focus groups to identify voting problems and possible solutions in underrepresented communities
- Forums on issues that affect underrepresented constituencies
- Tool kit for civic participation and voting aimed at young voters
- Workshops on running for elected office
- Training of independent, nonpartisan moderators for candidate debates
If you are currently experiencing homelessness or are at risk of becoming homeless, Homelink can help by assessing your situation and connecting you with the most appropriate housing resource.
After enrolling with Homelink, if your need is not met by an immediate referral, you must maintain your eligibility every 30 days. This will be explained further during your Homelink assessment.
You do NOT need to be a veteran to receive an assessment at this location.
- Enroll for Supported Housing (Homelink)
Members of our congregation and ministry partners such as the SA Hope Center (formerly the Christian Hope Resource Center, or CHRC), Christian Assistance Ministries (CAM), Any Woman Can (AWC), and others provide opportunities toward holistic transformation for neighbors who are struggling.
Note: Some of our partner organizations keep different on-site hours than those listed below for KRL.
Mentors from SA Hope Center are available to meet with guests to develop a long-term proactive plan to become more self-sufficient. Walk-in hours for one-time assistance and ID recovery: Tuesday and Thursday, 9:00 AM - 11:30 AM.
Any Woman Can offers free and confidential counseling services and health screenings Tuesday through Thursday, 9:00 AM - 4:00 PM:
- Crisis pregnancy
- Sexual abuse or sexual assault
- Self esteem or relationship issues
- Anxiety, depression or emotional instability
- Coercion into commercial sex
- Counseling for couples
- Free STI Testing
- Free Pregnancy Tests
Use the 4th St basement entrance.
Free.
All SA Hope Center mentors are certified as Texas Navigators and can assist with acquiring Your Texas Benefits such as:
- SNAP
- WIC food
- Healthcare
- Support Services
- TANF Cash Help
If we are not available to assist, click here for additional locations that offer this service.
Walk-ins welcome.
Use the 4th St basement entrance.
Monday: CLOSED |
Tuesday: 9:00 AM - 11:00 AM |
Wednesday: CLOSED |
Thursday: 9:00 AM - 11:00 AM |
Friday: CLOSED |
Saturday: CLOSED |
Sunday: CLOSED |
The SA Hope Center program connects individuals and families with Social Workers, whom we call Mentors, to work together and address the root cause(s) of chronic poverty.
Mentors team with the program participants to create personalized goals that increase physical, emotional, and spiritual health by focusing on each person's unique strengths.
When empowering each individual through our programs, they begin positive steps towards achieving their goals of financial literacy, strengthening the family unit, career readiness, adult education, and overall wellness.
Enrollment Requirements:
- Proof of family size (birth certificate, picture IDs, or last year’s tax forms)
- Proof of Income (pay stubs or award letters)
- One-hour Orientation class (information about all programs)
- One-hour Financial Literacy class (money management needs vs. wants, budgeting, emergency funds, paying off debt, creating savings, etc.)
Monday: 9:00 AM - 4:00 PM |
Tuesday: 11:30 AM - 4:00 PM |
Wednesday: 9:00 AM - 4:00 PM |
Thursday: 11:30 AM - 4:00 PM |
Friday: CLOSED |
Saturday: CLOSED |
Sunday: CLOSED |
ReadyKidSA is your one-stop resource for raising Happy Healthy Ready Kids.
ReadyKidSA is a coalition of organizations across Bexar County that builds on successful child and family programs in San Antonio. Our partners offer a wide range of support services designed to help individuals and families navigate the different challenges that arise with each phase of life.
Find the right resources to fit your needs:
CAM provides case management in the form of referrals to other agencies and help in navigating the social service system.
Free
We provide warm meals, showers with CAM, ID Recovery, respite, small groups, computer lab, street outreach, and personalized case management.
This program is in partnership with Grace Lutheran Church, the City of San Antonio, and local nonprofits including Christian Assistance Ministries (CAM), Haven for Hope, SA Hope Center, First Presbyterian Church, and Communities Under the Bridge (CUB).
The center is for anyone experiencing homelessness, about to experience homelessness, or in need of respite during the day.
All services are free.
- ID Recovery
Monday: 9:30 AM - 3:00 PM |
Tuesday: 9:30 AM - 3:00 PM |
Wednesday: 9:30 AM - 3:00 PM |
Thursday: 9:30 AM - 3:00 PM |
Friday: 9:30 AM - 3:00 PM |
Saturday: CLOSED |
Sunday: CLOSED |
Notice
For the latest Covid-related info, visit Better. Safer. AlamoTOGETHER.
Community Health Workers, or Promotores de Salud, increase wellness by reaching out to, connecting with, and engaging underserved families and communities to help improve health outcomes for themselves, their families, and the communities in which they live.
Methodist Healthcare Ministries' Community Health Workers are certified by the Texas Department of State Health (DSHS).
Services include:
- Establishing positive, trusting relationships with community residents in or from underserved communities.
- Helping patients/clients, families, and underserved communities overcome barriers in language and culture to better connect to quality health care services and resources.
- Connecting underserved populations to health care services and resources.
- Providing informal counseling, support, and follow-up home visits for patients/patients.
- Aiding in the creation and maintenance of community partnerships, collaborations, programs, and services.
If you are currently experiencing homelessness or are at risk of becoming homeless, Homelink can help by assessing your situation and connecting you with the most appropriate housing resource.
After enrolling with Homelink, if your need is not met by an immediate referral, you must maintain your eligibility every 30 days. This will be explained further during your Homelink assessment.
You do NOT need to be a veteran to receive an assessment at this location.
- Single Parent - Mother and Children
- Single Parent - Father and Children
- Former Foster Youth
- Older Adult
- Veteran
- LGBTQ+
We offer comprehensive services for people living with HIV.
Case Management: Our team of case managers and community health workers offer medical and non-medical case management to help you achieve your health goals.
Early Intervention: Were you recently diagnosed with HIV or want to return to care? The ASCEND program is here to guide you through the medical care system.
Health Insurance: AARC’s health insurance program can help you continue medical care without gaps in health insurance coverage or disruption of treatment.
Behavioral Health: Mental health services are provided to individuals and families who are dealing with various life stressors. Psychiatric services are also available.
Housing Services: AARC provides housing referrals and short-term rental, mortgage, utility assistance, and housing case management for those who qualify.
Transportation Services: From doctor appointments to your counseling sessions AARC’s transportation can you get there.
- Referrals to Case Management
- Rental Assistance
- Mortgage Assistance
- Utility Assistance - Electric
- Utility Assistance - Water
Monday: 8:00 AM - 4:30 PM |
Tuesday: 8:00 AM - 4:30 PM |
Wednesday: 8:00 AM - 4:30 PM |
Thursday: 8:00 AM - 4:30 PM |
Friday: 8:00 AM - 4:30 PM |
Saturday: CLOSED |
Sunday: CLOSED |
HIV-STI testing:
- HIV testing is confidential with results in 60 seconds
- HEP C testing results in 20 minutes
- Syphilis testing is a finger prick with results in 15 minutes.
- Gonorrhea and Chlamydia testing are swabs with results in 5-7 business days.
Pre-exposure prophylaxis (PrEP):
PrEP is a medication that can help prevent HIV infection. It involves taking a pill called Truvada which, if taken daily over a period of time, can prevent HIV from infecting healthy cells.
Meet with one of our doctors or another PrEP Navigator to learn whether PrEP is right for you. If it is, we can write and fill a prescription for it.
Click here to learn more.
Health Education Risk Reduction (H.E.R.R.)
AARC’s HERR program provides support and Health education and Risk Reduction through client individual and group education sessions.
Clients are provided information on HIV and HIV-Health-related issues that demonstrates the importance of medication adherence and disease management.
Condom Distribution
We provide free condoms to individuals and businesses. We also offer condom education.
We offer free delivery or shipping for all condoms and lube orders in San Antonio. Click here or call (210)589-2958 to schedule your order.
Questions about which condom is best for you? Click the Connect with a Sexual Health Specialist by clicking the Chat button at the bottom of this page Monday through Friday between 8:00 AM and 4:00 PM.
Call or text 210-589-2958 to schedule your free HIV/STI TEST, PREP, NPEP, or condom delivery, and someone will contact you within 24 hrs.
Monday: 8:30 AM - 4:30 PM |
Tuesday: 8:30 AM - 4:30 PM |
Wednesday: 8:30 AM - 8:00 PM |
Thursday: 8:30 AM - 4:30 PM |
Friday: 8:30 AM - 4:30 PM |
Saturday: CLOSED |
Sunday: CLOSED |
Case managers strive to provide current information and consistent support to the client, their partners and loved ones.
Case Management services include:
- Education and information about HIV and transmission
- Assistance with applying for Social Security, disability, Medicaid and food stamps; and safe and permanent housing.
- Referrals for medical and dental/oral care and treatment.
- Referrals for legal assistance for advanced directives and wills
- Emergency housing and utility financial assistance for eligible persons
Support Service for People Living with HIV/AIDS:
- Transportation for medical appointments
- Mental health counseling
- Support groups
- Educational workshops
- Social and holiday events
- Food pantry and personal care items
- Referrals for clothing & furnishings
- Volunteer opportunities
- HIV educational materials
- Support and assistance with adherence in taking medications
- Tickets to local events and entertainment
Monday: CLOSED |
Tuesday: CLOSED |
Wednesday: CLOSED |
Thursday: CLOSED |
Friday: CLOSED |
Saturday: CLOSED |
Sunday: CLOSED |
At the Dress for Success San Antonio Career Center, we have a knowledgable staff and a wide range of tools to get you started on the path towards a new career.
We offer:
- Computers available (first come, first serve)
- Internet job searching
- Apply online for numerous jobs
- Email potential employers
- Build and securely store your job-winning resume
- Printer, telephone, and fax available
- Professional lending library
Appointment required for one-on-one assistance with job search, resume building and learning to take on-line courses.
Free.
Case Managers direct families to many Any Baby Can program as well as help link families to many local and state programs. All Any Baby Can services are offered at no cost - regardless of income - to families who have a child birth through 17 years of age with a chronic illness, disability, developmental delay or health risk and who reside in Bexar County or one of the surrounding 18 counties.
Any Baby Can is a provider of the Texas Department of State Health Services-Children with Special Health Care Needs Program.
Please click here to get started now!
The child must reside in either Bexar, Atascosa, Bandera, Blanco, Caldwell, Comal, Edwards, Frio, Gillespie, Gonzales, Guadalupe, Hays, Kendall, Kerr, Kimble, Medina, Real, Uvalde or Wilson County.
Free.
by Center for Health Care Services (CHCS)
NAS is an intensive residential substance abuse treatment program open to pregnant women and mothers of minor children, including those seeking reunification with children in Texas Department of Family and Protective Services custody.
Trauma-informed and gender-specific treatment targets mothers who are struggling with an opioid substance use disorder. Comprehensive case management assists in achieving stable recovery and preservation of the consumer’s family.
Individuals who have had any criminal justice involvement in the past and are looking to plan their personal comeback can find assistance at the Bexar County Reentry Center.
Our Reentry team can help you increase your level of employability, obtain higher educational levels, and acquire specialized job training. A variety of other services and resources are also available to you as well. Call us for an appointment!
Free
- Referrals to Case Management
- Financial Education
- Misdemeanor
- Felony
- Under Court Supervision
- English
- Spanish
Monday: 8:00 AM - 5:00 PM |
Tuesday: 8:00 AM - 5:00 PM |
Wednesday: 8:00 AM - 5:00 PM |
Thursday: 8:00 AM - 5:00 PM |
Friday: 8:00 AM - 5:00 PM |
Saturday: CLOSED |
Sunday: CLOSED |
by Center for Health Care Services (CHCS)
If you are experiencing homelessness, the PATH outreach team can connect you to:
- health care
- income support
- legal services
- mental health treatment
- rehabilitation training in social skills
- social services
- substance use treatment
- ID recovery
- referrals for affordable housing and employment
The PATH Program serves people experiencing homelessness or at risk of homelessness and serious mental illness.
The Integrated Wellness Clinic offers an integrated approach to health care services to people experiencing homelessness or at risk of homelessness and mental illness.
Individuals receive psychiatric services, primary care services, nursing services, case management and rehabilitative services.
The Transformational Campus provides residential housing while clients work to overcome the issues that led to their becoming homeless.
Haven's Promise
- You will ALWAYS be treated with kindness, compassion, dignity, and respect.
- You will always sleep indoors, even in the Courtyard.
- You will receive three hot meals a day and any clothing you need.
- You will be connected to housing, through Haven Housing and our partners.
- You will be connected to medical care, dental care, eye care, mental health care.
Over 150 partner organizations collaborate to provide comprehensive services, including:
- Housing
- Employment opportunities
- ID Recovery: Social Security card, birth certificate, driver’s license
- Application Assistance for Social Security, Disability, Medicare, SNAP
- Substance use recovery
- Detox
- Sober living
- LGBTQ services
- Medical care
- Eye care
- Dental care
- Psychiatric services
- Counseling
- Help with abuse, trauma
- GED classes
- Support for parents
- Support for school-age kids
- Legal services
- Showers, laundry
Space on the Transformational Campus is limited and we cannot guarantee that a bed will be immediately available.
All services are at no cost to Haven clients.
- Emergency Shelter - Families
- Temporary Shelters - Men
- Temporary Shelter - Women
- Temporary Shelter - Families
After enrolling with Homelink, if your need is not met by an immediate referral, you must maintain your eligibility every 30 days. This will be explained further during your Homelink assessment.
- Enroll for Supported Housing (Homelink)
- Single Parent - Mother and Children
- Single Parent - Father and Children
- Former Foster Youth
- Older Adult
- Veteran
- LGBTQ+
We provide assistance to men and women who are coming out of drug or alcohol rehab or incarceration and need a safe, clean and sober living environment to prevent relapse and reduce the likelihood of becoming homeless.
We provide emergency housing assistance by paying the security deposit and first two weeks of rent for entry into an approved sober living home, as well as grocery gift cards and bus passes whenever possible to remove barriers to getting employed.
We also provide referral assistance to other collaborating agencies that help the client with job search assistance and work-appropriate clothing.
Our programs have strict eligibility criteria, including:
- having a sponsor
- attending recovery-related meetings
- being employed or actively looking for work
- submitting to random substance use screening
- adherence to an absolute zero-tolerance substance use policy
- Rental Assistance
- Help with Deposits
Monday: 7:30 AM - 5:00 PM |
Tuesday: 7:30 AM - 5:00 PM |
Wednesday: 7:30 AM - 5:00 PM |
Thursday: 7:30 AM - 5:00 PM |
Friday: 7:30 AM - 5:00 PM |
Saturday: CLOSED |
Sunday: CLOSED |
General Women’s Care:
- Family Planning
- Pre-Pregnancy Counseling
- Free Pregnancy Testing
- Sexually Transmitted Diseases Counseling and Treatment
- Well-Woman Care (Annual Physical)
- Gynecological Problems
Obstetric Care:
- Prenatal Orientation/Education
- Prenatal Care
- Obstetric Deliveries
- Post-Partum Education
Our on-site Service Managers offer referral services to recommended appropriate agencies that partner to aid a variety of assistance services, such as utility assistance, transportation assistance, notary public services, and much more. Our properties regularly assess the needs of each community to ensure we continue to offer the right services to our residents.
Thorough informal case management and intensive follow-up assessments allow us to address the impact of the services and programs designed to fit the needs and interests of each community. Our goal is to assist families and individuals to achieve a greater quality of life by implementing services and programs that fall into three main categories of service:
- Communities Prosper
- Strengthening Through Education
- Economic Stability
This program is for residents of Vista Verde Apartments.
Monday: 9:00 AM - 5:00 PM |
Tuesday: 1:00 PM - 5:00 PM |
Wednesday: 9:00 AM - 5:00 PM |
Thursday: 9:00 AM - 5:00 PM |
Friday: 9:00 AM - 5:00 PM |
Saturday: CLOSED |
Sunday: CLOSED |