Heart of Texas BHN 24-Hour Crisis/Emergency Hotline-Contact ICARE: 1-866-752-3451

HOTBHN’s crisis hotline is managed by ICARE. ICARE provides initial screenings for behavioral health services, crisis assessments, and can refer to other community supports. The Mobile Crisis Outreach Team will be contacted if crisis response is requested.

Mobile Crisis Outreach Team (MCOT):

  • Heart of Texas BHN offers 24/7 crisis response services for Bosque, Falls, Freestone, Hill, Limestone, and McLennan counties.
  • MCOT provides 24/7 crisis assessments for children, adolescents, and adults experiencing a mental health crisis. 

The Mobile Crisis Outreach Team consists of nurses, qualified mental health professionals, and licensed clinical professionals.

MCOT facilitates state hospitalization for those 
individuals who meet criteria and can provide information about private hospitals for those insured. Additionally, MCOT will follow up with individuals for up to 90 days to prevent future crisis episodes and connect individuals with community resources.

MCOT provides 24/7 crisis assessments for children, adolescents, and adults experiencing a mental health crisis. 

MCOT provides assessments in all community settings including rural and city residential areas, businesses, emergency departments or other health care settings, jails, and schools for individuals who are experiencing a mental health crisis.

Click here for fee information

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Updated within the last 2 months.