Haven for Hope
San Antonio Community Resource Directory
Haven for Hope (Nonprofit)
COVID-19 Notice

Haven for Hope is open to anyone who is experiencing homelessness. No ID is required.

The Intake office is open Monday through Friday from 7:00 AM - 3:00 PM. Families are welcome 24/7.

Due to COVID, new arrivals will be tested onsite for COVID-19 and will be required to isolate in a designated location until test results are provided (1-3 nights). If the test results are positive, transportation and placement will be arranged at the City’s Isolation Care Facility Hotel. If the test results are negative, individuals and families will transition directly to Haven programming.

Homelessness is not one-dimensional. The solution isn't either.

Haven for Hope and our partners address the root causes of homelessness by offering programming that is tailored to the specific needs of the individual. Our approach is person-centered, trauma-informed, and recovery-oriented. The goal is to meet individuals where they are and support them as they move toward self-sufficiency.

All services are at no cost to Haven clients.

Click here for an overview of Haven for Hope's outreach and programs.

Office Hours: Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: CLOSED Sunday: CLOSED
(210) 220-2100 Send email
Terresa Smith - Executive Administrative Assistant Send email
COVID-19 Notice

Haven for Hope is open to anyone who is experiencing homelessness. No ID is required.

The Intake office is open Monday through Friday from 7:00 AM - 3:00 PM. Families are welcome 24/7.

Due to COVID, new arrivals will be tested onsite for COVID-19 and will be required to isolate in a designated location until test results are provided (1-3 nights). If the test results are positive, transportation and placement will be arranged at the City’s Isolation Care Facility Hotel. If the test results are negative, individuals and families will transition directly to Haven programming.

The Courtyard offers indoor sleeping to all individuals age 18 and older.

Families with nowhere else to stay are never turned away. (Families who arrive when the Intake Office is closed should go to the security building, which is located across the railroad tracks from the Intake Office, up a short flight of steps.)

Haven's Promise

  • You will ALWAYS be treated with kindness, compassion, dignity, and respect.
  • You will always sleep indoors, even in the Courtyard.
  • You will receive three hot meals a day and any clothing you need.
  • You will be connected to housing, through Haven Housing and our partners.
  • You will be connected to medical care, dental care, eye care, mental health care.

Services Available

  • Housing
  • Employment opportunities
  • ID Recovery: Social Security card, birth certificate, driver’s license
  • Application Assistance for Social Security, Disability, Medicare, SNAP
  • Substance use recovery
  • Detox
  • Sober living
  • LGBTQ services
  • Medical care
  • Eye care
  • Dental care
  • Psychiatric services
  • Counseling
  • Help with abuse, trauma
  • GED classes
  • Support for parents
  • Support for school-age kids
  • Legal services
  • Showers, laundry

For additional information, please contact [email protected]

There are no ID requirements and no drug testing is required.

All services are at no cost to Haven clients.

Hours of Operaton 24/7 Intake Office Hours Monday: 7:00 AM - 3:00 PM Monday: 7:00 AM - 3:00 PM Monday: 7:00 AM - 3:00 PM Monday: 7:00 AM - 3:00 PM Monday: 7:00 AM - 3:00 PM Saturday: CLOSED Sunday: CLOSED
Haven For Hope Courtyard
(210) 220-2480
COVID-19 Notice

Haven for Hope is open to anyone who is experiencing homelessness. No ID is required.

The Intake office is open Monday through Friday from 7:00 AM - 3:00 PM. Families are welcome 24/7.

Due to COVID, new arrivals will be tested onsite for COVID-19 and will be required to isolate in a designated location until test results are provided (1-3 nights). If the test results are positive, transportation and placement will be arranged at the City’s Isolation Care Facility Hotel. If the test results are negative, individuals and families will transition directly to Haven programming.

The Transformational Campus provides residential housing while clients work to overcome the issues that led to their becoming homeless.

Haven's Promise

  • You will ALWAYS be treated with kindness, compassion, dignity, and respect.
  • You will always sleep indoors, even in the Courtyard.
  • You will receive three hot meals a day and any clothing you need.
  • You will be connected to housing, through Haven Housing and our partners.
  • You will be connected to medical care, dental care, eye care, mental health care.

Over 150 partner organizations collaborate to provide comprehensive services, including:

  • Housing
  • Employment opportunities
  • ID Recovery: Social Security card, birth certificate, driver’s license
  • Application Assistance for Social Security, Disability, Medicare, SNAP
  • Substance use recovery
  • Detox
  • Sober living
  • LGBTQ services
  • Medical care
  • Eye care
  • Dental care
  • Psychiatric services
  • Counseling
  • Help with abuse, trauma
  • GED classes
  • Support for parents
  • Support for school-age kids
  • Legal services
  • Showers, laundry

Space on the Transformational Campus is limited and we cannot guarantee that a bed will be immediately available.

All services are at no cost to Haven clients.

Hours of Operaton 24/7 Intake Office Hours Monday: 7:00 AM - 3:00 PM Tuesday: 7:00 AM - 3:00 PM Wednesday: 7:00 AM - 3:00 PM Thursday: 7:00 AM - 3:00 PM Friday: 7:00 AM - 3:00 PM Saturday: CLOSED Sunday: CLOSED
(210) 220-2100 Send email
COVID-19 Notice

We are OPEN for in-person assessments.

If you are currently experiencing homelessness or are at risk of becoming homeless, Homelink can help by assessing your situation and connecting you with the most appropriate housing resource.

After enrolling with Homelink, if your need is not met by an immediate referral, you must maintain your eligibility every 30 days. This will be explained further during your Homelink assessment.

Monday: 7:00 AM - 3:00 PM Tuesday: 7:00 AM - 3:00 PM Wednesday: 7:00 AM - 3:00 PM Thursday: 7:00 AM - 3:00 PM Friday: 7:00 AM - 3:00 PM Saturday: CLOSED Sunday: CLOSED
(210) 220-2100