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San Antonio Community Resource Directory
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Free and Confidential services for survivors of domestic violence and sexual assault. Advocates are available 24/7 to offer services, information, and support. Calls may be anonymous.

GVFVS is dedicated to creating a safe space where all survivors of domestic violence and sexual assault receive the highest quality services and are treated with respect and dignity. GVFVS does not discriminate on the basis of race, ethnicity, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, disability, or economic condition.

 

Serving Gonzales, Guadalupe, Karnes and Wilson Counties.

Free.

Hours
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: CLOSED
Sunday: CLOSED

Services are Available 24/7
Updated within the last month

Our trained advocates are ready to take your call through our in-house, 24-hour hotlines.

We’re here to help, and your safety is our priority.

All calls and chats are answered by a trained advocate and are completely anonymous and confidential.

Everyone is welcome to call or chat—not only survivors but also their friends and family, as well as anyone with a question about sexual assault or how to support a survivor in their own lives.

All services are free and 100% confidential.

24/7
Updated within the last 1 month.
Notice

Closed on County Holidays.

The Bexar County Family Justice Center can help you change the pattern of violence that dominates your life! At the Center, two agencies provide protective order assistance: (1) Bexar County Criminal District Attorney’s Office - Protective Order Unit, and (2) Texas RioGrande Legal Aid.  

The DA Protective Order Unit is made up of trained Victim Advocates, Paralegals, Investigators, and Assistant District Attorneys to provide services to victims.  They can help you obtain information about criminal charges, explain the criminal justice process, and see if they can assist you with applying for a protective order in Civil District Court. If there is a legal conflict that prevents the District Attorney’s Office from providing you with protective order assistance, your case may be referred to Texas RioGrande Legal Aid.  

If a protective order is granted by a Civil District Court Judge, it will order the person you filed against:

  • Not to commit any violence against you.
  • Not to come within a certain distance of where you live, work, and attend school.
  • Not to communicate with you in any manner that is threatening or harassing, whether by phone, mail, or any electronic/online communication.
  • Not to engage in any harassing, threatening, annoying, alarming, abusing, tormenting or embarrassing behavior towards you.
  • Not to commit any of the above acts towards you or any other individuals covered by the protective order. 
  • Not allow them to possess any weapons unless they are peace officers.
  • Not to remove or harm pets or companion animals
  • Family Violence: the law requires proof that (1) family violence has occurred and (2) family violence is likely to occur again in the future.
  • Third Party: the law requires evidence that (1) you and the person you want protection from have (or have had) an intimate relationship with the same person, (2) that violence has occurred between you and the person you want protection from and, (3) the violence is likely to occur again in the future.
  • Stalking: the law requires proof that you are the victim of stalking.
  • Sexual Assault or Abuse: the law requires proof that you are the victim of sexual assault or indecency with a child. 
  • Indecent Assault: the law requires proof that you are the victim of indecent assault.
  • Trafficking: the law requires proof that you are the victim of trafficking.

Click here for additional information.

Monday - Friday: 8:00 AM - 5:00 PM Closed on County Holidays.
Updated within the last week
Notice

Closed on County Holidays.

The Victim Assistance Division of the Bexar County District Attorney’s Office is available to assist victims of crime whose case was committed within Bexar County.

Victim Assistance personnel strive to keep victims informed of their statutory rights, the status of their criminal case, upcoming court proceedings, and referrals to the appropriate social service resources to assist them through this difficult and stressful time.

We offer the following services:

  • general information about the criminal justice system and court accompaniment;
  • notification of the status of your case in the court system;
  • referral to social service agencies; aid in preparing an application through the Crime Victim Compensation fund;
  • aid in completing a Victim Impact Statement; limited restitution collection and distribution;
  • and aid in returning property involved in a criminal case.  

Click here for additional information.

Monday - Friday: 8:00 AM - 5:00 PM Closed on County Holidays.
Updated within the last week

The Family Justice Center (FJC) is committed to helping all victims of domestic violence. The FJC is available to men, women, and children of any age, economic, social, religious or ethnic group, and does not discriminate against any victim. All services provided at the FJC are free for victims of domestic violence.

Services include:

  • Crisis Intervention
  • Legal Help
  • Protective Orders
  • Family & Personal Services
  • Healthcare & Counseling

Free.

Hours
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: CLOSED
Sunday: CLOSED

Rebecca Perez
(210) 631-0100
Updated within the last week

 
Services are provided by Crisis Response Team members. This team is made up of police officers and caseworkers assigned to each SAPD substation.

Services include:

  • Victims' services
  • Violence prevention
  • Crisis intervention counseling
  • Case management
  • Child and family counseling
  • Support groups
  • Information and referrals

Click here for tips to keep yourself and your children safe, as well as a checklist of things to remember when leaving an abusive situation.

Updated within the last year

Services are provided by Crisis Response Team members. This team is made up of police officers and caseworkers assigned to each SAPD substation.

Services include:

  • Victims' services
  • Violence prevention
  • Crisis intervention counseling
  • Case management
  • Child and family counseling
  • Support groups
  • Information and referrals

Click here for tips to keep yourself and your children safe, as well as a checklist of things to remember when leaving an abusive situation.

Updated within the last month

Here’s how Safe Place works:

Step One – A young person enters a Safe Place and asks for help.

Step Two – The site employee finds a comfortable place for the youth to wait while they call the licensed Safe Place agency. For the greater San Antonio area that is Roy Maas Youth Alternatives (RMYA).

Step Three – An RMYA staff member will talk with the youth to get more information and explain that an SAPD officer can escort them to the RMYA Bridge Emergency shelter.  If the child is agreeable, the RMYA staff will contact SAPD to transport the youth to the shelter. 

Step Four – Once at the Bridge, direct-care staff and counselors meet with the youth and provide support. Agency staff ensures the youth and their families receive the help and professional services they need.

This program is for youth under the age of 18 in need of immediate help and safety.

Free.

Open 24 hours
Youth Hotline
(210) 340-8090
Updated within the last 3 months.

The Transformational Campus provides residential housing while clients work to overcome the issues that led to their becoming homeless.

Haven's Promise

  • You will ALWAYS be treated with kindness, compassion, dignity, and respect.
  • You will always sleep indoors, even in the Courtyard.
  • You will receive three hot meals a day and any clothing you need.
  • You will be connected to housing, through Haven Housing and our partners.
  • You will be connected to medical care, dental care, eye care, and mental health care.

Over 150 partner organizations collaborate to provide comprehensive services, including:

  • Housing
  • Employment opportunities
  • ID Recovery: Social Security card, birth certificate, driver’s license
  • Application Assistance for Social Security, Disability, Medicare, SNAP
  • Substance use recovery
  • Detox
  • Sober living
  • LGBTQ services
  • Medical care
  • Eyecare
  • Dental care
  • Psychiatric services
  • Counseling
  • Help with abuse, trauma
  • GED classes
  • Support for parents
  • Support for school-age kids
  • Legal services
  • Showers, laundry
  • Computer use

Space on the Transformational Campus is limited and we cannot guarantee that a bed will be immediately available.

All services are at no cost to Haven clients.

Connectivity Resources
  • Computer Skills Classes
  • Free Wi-Fi
  • Free Computer Use
Hours of Operaton 24/7 Intake Office Hours Monday: 7:00 AM - 3:00 PM Tuesday: 7:00 AM - 3:00 PM Wednesday: 7:00 AM - 3:00 PM Thursday: 7:00 AM - 3:00 PM Friday: 7:00 AM - 3:00 PM Saturday: CLOSED Sunday: CLOSED
Updated within the last week

Thrive’s emergency shelter is housed on the campus of Haven for Hope and provides 10 young adults with shelter for up to 6 months.

The core services at our emergency shelter include not only basic needs of food and shelter but individually tailored and youth-directed case management plans to help young adults move forward in exiting homelessness.

Thrive assists young adults with linkage to resources such as ID recovery, counseling, medical services, gender-affirming care, educational opportunities, and vocational training in a safe and supportive environment.

Our focus is to help remove barriers that young adults may encounter in seeking services and help guide them toward their next move in achieving their goals.

LGBTQ youth and young adults.

Free.

Hours
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: - See Below
Sunday: - See Below

Saturday and Sunday Open 24 Hours. Call Line Open 24/7
Sandra Whitley Send email
(210) 212-2935
Updated within the last 3 months.

Family Service Association offers numerous professional counseling services including Individual, Couples, Family, Group, Substance Abuse Counseling, and Consultations.

We also provide educational groups such as Anger Management and Domestic Violence Prevention designed to help maintain personal wellness.

Services are offered locally in the San Antonio metropolitan area and our rural locations. The services are provided through a combination of at-home and office-based visits. Our licensed counselors are available on days, evenings, Saturdays, and by special appointment.

Our counseling professionals provide services to include working with children, youth, families, and seniors. Our team has many specialized skills to address a wide range of counseling needs. Services are offered for both short and long-term depending on individual needs. We are available to assist with the following:

  • Anger Management
  • Child Abuse and Neglect
  • Child Sexual Abuse
  • Depression
  • Domestic Violence
  • Grief Support
  • LGBT Issues
  • Life Skills
  • Parenting
  • Relapse Prevention
  • Relationships
  • Stress
  • Substance Abuse
  • Victimization from Crime
  • And more!

Counseling services are now available in both in-person and telehealth formats at the discretion of the client, following an initial enrollment session in-person.

For more information, please contact the Family Service Behavioral Health Counseling team at 210-299-2406. 

Funding is provided by United Way, Texas Department of Family and Protective Services, Client Fees, School Districts, Medicaid, Private Contracts, Private Insurance, Criminal Justice Division (CJD) Grant, and Office of Attorney General (OAG) Grant.

Updated within the last month

Advocacy:

We advocate for the systemic changes needed within the institutions of the community to effectively respond to these needs.

We challenge law enforcement when they deviate from departmental policy in response to family violence calls. Advocate on how city dollars are spent in terms of effective response from community agencies.

The judicial system as a vital link in dealing effectively with domestic violence, the P.E.A.C.E. Initiative has worked to improve the criminal and civil response to domestic violence. During October, National Domestic Violence Awareness Month, the P.E.A.C.E. Initiative plans, designs and implements events and activities in a citywide effort to create awareness, get community involved, in eradicating the violence in families. 

Coalition Building:

We work to engage community members in discussions about the effects of family violence on family members and the community as a whole.

We are training them to know what to expect from law enforcement in terms of laws, safety, protections, resources and their rights which they in turn will teach other community residents.

We have learned that most survivors of family violence seek help with those people closest to them, therefore it is imperative we build a community consciousness of awareness, accountability and response.

This way that community member, will know what to say, how to respond, and where to send survivors of family violence for the appropriate help and support.  

Hours
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: CLOSED
Sunday: CLOSED

Patricia S. Castillo, LMSW Send email
Updated within the last 2 months.

P.E.A.C.E Initiative works with Empower House providing educational classes on domestic violence to the mutual clients we serve.  These classes are delivered in both English and Spanish.  We do case management/consultation for the individual students in our classes.

Patricia Castillo Send email
(210) 533-2729
Updated within the last month

We work to increase public awareness regarding domestic violence by teaching, training, and speaking in public, private, alternative, and classroom settings, as well as public meetings, open forums, neighborhood meetings, and churches.

We train people in the medical, law enforcement, child protection, social service, religious, corporate, legal, education, and criminal justice fields, as well as community and civic leaders, educating them on issues of domestic violence such as resources available, culturally relevant interventions, appropriate case management, and safety planning. We also focus on the plight as it affects the lives of the youth by educating them about teen dating violence. 

Monday: 10:00 AM - 6:00 PM Tuesday: 10:00 AM - 6:00 PM Wednesday: 10:00 AM - 6:00 PM Thursday: 10:00 AM - 6:00 PM Friday: 10:00 AM - 6:00 PM Saturday: CLOSED Sunday: CLOSED
Patricia S Castillo, LMSW Send email
(210) 533-2729
Updated within the last 4 months.

Hello, precious woman. Your story matters. No one can take that from you. We believe you are here to help navigate the rest of your story.

We understand the reality of working in the industry. We offer counseling and mentorship. We want you to know we are here for you no matter where you are on your journey in life. We would love to have coffee and hear your story and see how we can be of support for you.

Finding community with women who can be trusted and have your best interest at heart is the first step to healing. We are such a community—women who have found ourselves in broken relationships, addiction, loss of hope, and in deep need of healing from the trauma of sexual exploitation. You will find community and support with the NSAGirls.

We offer a bi-weekly support group for your mind, body and soul. We have trauma therapies available along with resources in our community to help you live a whole, healed and productive life after your abuse.

This program is open to any woman or youth (13-18) who has been sexually abused, exploited, or trafficked.

Free

Call or email to set up a first meeting.
Lisa Michelle Send email
(210) 517-8256
Updated within the last 1 month.

Our therapeutic environment ensures children aren’t exposed to negative or violent interactions and can express genuine responses to both parents without “guilt.” Often, when there is a history of conflict, children don’t want to show happiness at seeing one parent for fear they will “hurt” the other parent.

It is during this temporary, transitional, and traumatic time that families are most in need of the services provided by Guardian House.

Please email your court order to [email protected] and include your name, phone number and the name of oldest child.  A staff member from our Intake Department will contact you to send intake paperwork within 2 business days.

Monday: 9:00 AM - 6:00 PM Tuesday: 9:00 AM - 6:00 PM Wednesday: 9:00 AM - 6:00 PM Thursday: 9:00 AM - 8:00 PM Friday: 9:00 AM - 6:00 PM Saturday: 10:00 AM - 6:00 PM Sunday: 10:00 AM - 6:00 PM
Updated within the last 2 months.

A supervisor will be present at all times during the interaction between the parent and child(ren). The supervisor documents observed interactions and conversations during the visit; however, they do not record opinions or make recommendations. The supervisor is responsible to intervene and re-direct the non-custodial parent if policies are not being followed.

The role of the supervisor is also to help facilitate, as needed, interaction and connections between the parent and child. Additionally, the supervisor can assist with parenting questions, like how to discipline with time-outs and how to change a diaper. Parents are encouraged to take our free Parenting Education class and can put to practice what they are learning during visitation.

We understand that being supervised during visitation may feel uncomfortable at first, but parents and children typically adjust quickly to the situation.

We will need to review your court order to start the process for monitored exchanges or supervised visits.

Please email your court order to [email protected] and include your name and phone number.

A staff member from the Intake Department will contact you to schedule an intake appointment within 48 hours.

Monday: 9:00 AM - 6:00 PM Tuesday: 9:00 AM - 6:00 PM Wednesday: 9:00 AM - 6:00 PM Thursday: 9:00 AM - 8:00 PM Friday: 9:00 AM - 6:00 PM Saturday: 10:00 AM - 6:00 PM Sunday: 10:00 AM - 6:00 PM
Shannon White Send email
(210) 733-3349
Updated within the last 2 months.
1.93 miles away, 1213 Iowa St, San Antonio, TX, 78203 , D2

Here’s how Safe Place works:

Step One – A young person enters a Safe Place and asks for help.

Step Two – The site employee finds a comfortable place for the youth to wait while they call the licensed Safe Place agency. For the greater San Antonio area that is Roy Maas Youth Alternatives (RMYA).

Step Three – An RMYA staff member will talk with the youth to get more information and explain that an SAPD officer can escort them to the RMYA Bridge Emergency shelter.  If the child is agreeable, the RMYA staff will contact SAPD to transport the youth to the shelter. 

Step Four – Once at the Bridge, direct-care staff and counselors meet with the youth and provide support. Agency staff ensures the youth and their families receive the help and professional services they need.

This program is for youth under the age of 18 in need of immediate help and safety.

Safe Place® is a program of National Safe Place Network (NSPN).

Free.

Branch hours: Monday: 5:30 AM - 9:00 PM Tuesday: 5:30 AM - 9:00 PM Wednesday: 5:30 AM - 9:00 PM Thursday: 5:30 AM - 9:00 PM Friday: 5:30 AM - 8:00 PM Saturday: 8:00 AM - 4:00 PM Sunday: CLOSED
Youth Hotline
(210) 340-8090
Updated within the last 3 months.

Here’s how Safe Place works:

Step One – A young person enters a Safe Place and asks for help.

Step Two – The site employee finds a comfortable place for the youth to wait while they call the licensed Safe Place agency. For the greater San Antonio area that is Roy Maas Youth Alternatives (RMYA).

Step Three – An RMYA staff member will talk with the youth to get more information and explain that an SAPD officer can escort them to the RMYA Bridge Emergency shelter.  If the child is agreeable, the RMYA staff will contact SAPD to transport the youth to the shelter. 

Step Four – Once at the Bridge, direct-care staff and counselors meet with the youth and provide support. Agency staff ensures the youth and their families receive the help and professional services they need.

This program is for youth under the age of 18 in need of immediate help and safety.

Safe Place® is a program of National Safe Place Network (NSPN).

Free.

Branch hours: Monday: 5:00 AM - 9:30 PM Tuesday: 5:00 AM - 9:30 PM Wednesday: 5:00 AM - 9:30 PM Thursday: 5:00 AM - 9:30 PM Friday: 5:00 AM - 9:30 PM Saturday: 7:00 AM - 6:00 PM Sunday: 10:00 AM - 5:00 PM
Youth Hotline
(210) 340-8090
Updated within the last 3 months.

The Home provides a free residential, Christian environment for men and women. The purpose of the Home is to reclaim, redeem, and restore lives that have been destroyed or disrupted by drugs, alcohol and/or other substance abuse by establishing three essential values: a commitment to Christ, restoration of the family and a positive work ethic.

The goal of Victory Outreach San Antonio Christian Recovery Homes is to reach those affected by the scourges of urban life including drug and alcohol addiction, gang involvement, and prostitution.

Free

Updated within the last 2 months.

The Esperanza Court provides transitional residential support to individuals enrolled in the Bexar County Human Trafficking Court. This Bexar County Specialty Court began operating in May 2014 with the aim of interrupting the cycle of prostitution, arrests and addiction that devastates the lives of women and men. Shortly after the court’s inception, Crosspoint agreed to add its proven model of transitional residential services to the court’s resources.

Crosspoint’s Esperanza program provides a safe and secure residential experience for clients. The program is co-located in our Residential Reentry Center where that program’s structure and accountability rules provide clients positive support in their challenging transition. Esperanza clients who lack positive supports in the community need time to establish a stable foundation for independent growth and success. The Crosspoint program provides a safe haven from which Esperanza clients can take time to build their skills and resources as they prepare for a new life.

Elisa Lopez-Canseco
(210) 225-0864
Updated within the last 1 month.

The U.S. Army Family Advocacy Program (FAP) helps soldiers and their families recognize and meet the unique challenges of military lifestyles.

Our services include seminars, workshops, counseling, and intervention to help strengthen Army Families, enhance resiliency and relationship skills, and improve quality of life.

We are also dedicated to helping soldiers and their families with the complex challenges related to domestic abuse, child abuse, and neglect. We focus on prevention, education, prompt reporting, investigation, intervention, and treatment.

You can also call Military OneSource for more information and referrals.

• CONUS: +1(800) 342-9647">+1(800) 342-9647

• OCONUS: 00-800-3429-6477

• Collect with operator assistance OCONUS: 484-530-5908

Hours
Monday: 7:00 AM - 4:30 PM
Tuesday: 7:00 AM - 4:30 PM
Wednesday: 7:00 AM - 4:30 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Saturday: - See Below
Sunday: - See Below

Saturday & Sunday open 24 hours
National Domestic Violence Hotline
(800) 799-7233
Updated within the last 1 month.

Provides legal aid to low-income and immigrant families, as well as to victims of crime, domestic violence, and human trafficking.

Participants are offered legal information, and if necessary, referrals to legal aid or to other attorneys who may work on a sliding scale or a payment plan.

Our lawyers are experienced in multiple fields to offer clients the best legal advice on a wide range of legal issues:

  • Guardianship – Legal help for family members of individuals who are unable to secure food, clothing, or shelter for themselves or need help making decisions.
  • Wills – End-of-life legal preparations including power of attorney, simple wills, and probate management.
  • Property Deeds – Assistance with transferring homes to loved ones during their life or upon death.
  • Financial Wellness and Care – Legal aid for those who have limited ability to manage their personal finances.
  • Immigration Assistance – Legal aid to help immigrants and refugees secure their legal immigration status. Every person has a unique situation. At Caritas Legal Services, we will try our best to find immigration relief that will allow you to stay in the USA and work legally. Caritas Legal Services have grants that can help immigration to reduce the fee or waive the fee.

Please contact Caritas Legal Services for additional information at (210) 433-3256.

Free

Hours
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: CLOSED
Sunday: CLOSED

Updated within the last month

The YWCA Olga Madrid Center is a multi-purpose center that is the literal hub of the community, reaching multiple generations in the same families. The Center reflects the community's culture and offers essential services with dignity and respect.

Hours
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: CLOSED
Sunday: CLOSED

Michelle Serna Send email
(210) 881-9693
Updated within the last 2 months.
3.47 miles away, 2900 Ruiz St, San Antonio, TX, 78228 , D5

Here’s how Safe Place works:

Step One – A young person enters a Safe Place and asks for help.

Step Two – The site employee finds a comfortable place for the youth to wait while they call the licensed Safe Place agency. For the greater San Antonio area that is Roy Maas Youth Alternatives (RMYA).

Step Three – An RMYA staff member will talk with the youth to get more information and explain that an SAPD officer can escort them to the RMYA Bridge Emergency shelter.  If the child is agreeable, the RMYA staff will contact SAPD to transport the youth to the shelter. 

Step Four – Once at the Bridge, direct-care staff and counselors meet with the youth and provide support. Agency staff ensures the youth and their families receive the help and professional services they need.

This program is for youth under the age of 18 in need of immediate help and safety.

Safe Place® is a program of National Safe Place Network (NSPN).

Free.

Branch hours: Monday: 6:00 AM - 9:00 PM Tuesday: 6:00 AM - 9:00 PM Wednesday: 6:00 AM - 9:00 PM Thursday: 6:00 AM - 9:00 PM Friday: 6:00 AM - 8:00 PM Saturday: 8:00 AM - 4:00 PM Sunday: CLOSED
Youth Hotline
(210) 340-8090
Updated within the last 3 months.

CST provides wraparound services, which have been a best practice for many decades, and treat the whole client in the context of being an individual, a member of a family, a part of a culture and a survivor of repeated trauma, in a culturally competent manner.

Counseling
Evaluation, diagnosis and treatment with individual, group and family therapy: Trauma-Focused Cognitive Behavioral Therapy and Solution-Focused approaches.

Medical care
Diagnosis, treatment, pain reduction, wound care, physiotherapy, prescriptions.

Social Services
Clients along with their case managers, set and achieve goals, obtain basic needs, ESL, and housing stability, leading to self sufficiency.

Forensic Reports
Clinical evidence

Training
Training those who are interested in providing services to survivors.

APB Education Program
Employment skills inventory and community college easy-entry programs

Friday: 1:00 PM-7:00 PM or by appointment
Updated within the last 1 month.

 
Services are provided by Crisis Response Team members. This team is made up of police officers and caseworkers assigned to each SAPD substation.

Services include:

  • Victims' services
  • Violence prevention
  • Crisis intervention counseling
  • Case management
  • Child and family counseling
  • Support groups
  • Information and referrals

Click here for tips to keep yourself and your children safe, as well as a checklist of things to remember when leaving an abusive situation.

Updated within the last year

Child Protection

Steve Martinez, LCSW, LSOTP
Director
(210) 734-7786

[email protected]

Storie Arredondo
Associate Director
(210) 734-7786

[email protected]

Norma Alvarado
Administrative Assistant
(210) 734-7786

[email protected]

Hours
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: CLOSED
Sunday: CLOSED

Updated within the last week

Family Service Association offers numerous professional counseling services including: Individual, Couples, Family, Group, Substance Abuse Counseling, and Consultations.

We also provide specialty educational groups such as Anger Management and Domestic Violence Prevention designed to help maintain personal wellness. Services are offered locally in the San Antonio metropolitan area and our rural locations. The services are provided through a combination of at-home and office-based visits. Our licensed counselors are available days, evenings, Saturdays, and by special appointment.

Our counseling professionals provide services to include working with children, youth, families, and seniors. Our team has many specialized skills to successfully address a wide range of counseling needs. Services are offered for both short and long-term depending on individual needs. We are available to assist with the following:

  • Anger Management
  • Child Abuse and Neglect
  • Child Sexual Abuse
  • Depression
  • Domestic Violence
  • Grief Support
  • LGBT Issues
  • Life Skills
  • Parenting
  • Relapse Prevention
  • Relationships
  • Stress
  • Substance Abuse
  • Victimization from Crime
  • And more!

Counseling services are now available in both in-person and telehealth formats at the discretion of the client, following an initial enrollment session in-person.

For more information, please contact the Family Service Behavioral Health Counseling team at 210-299-2406.

Click here for more information

You do not need insurance to make a mental wellness appointment with Family Service.

When you call to make your first appointment, you will be asked if you have insurance and your provider. Uninsured clients have the option to see clinicians on a sliding scale fee.

Monday: 7:30 AM - 7:00 PM Tuesday: 7:30 AM - 7:00 PM Wednesday: 7:30 AM - 7:00 PM Thursday: 7:30 AM - 7:00 PM Friday: 7:30 AM - 7:00 PM Saturday: 7:30 AM - 5:00 PM Sunday: CLOSED (Programs end 30 minutes before closing.)
Updated within the last 2 months.

Here’s how Safe Place works:

Step One – A young person enters a Safe Place and asks for help.

Step Two – The site employee finds a comfortable place for the youth to wait while they call the licensed Safe Place agency. For the greater San Antonio area that is Roy Maas Youth Alternatives (RMYA).

Step Three – An RMYA staff member will talk with the youth to get more information and explain that an SAPD officer can escort them to the RMYA Bridge Emergency shelter.  If the child is agreeable, the RMYA staff will contact SAPD to transport the youth to the shelter. 

Step Four – Once at the Bridge, direct-care staff and counselors meet with the youth and provide support. Agency staff ensures the youth and their families receive the help and professional services they need.

This program is for youth under the age of 18 in need of immediate help and safety.

Safe Place® is a program of National Safe Place Network (NSPN).

Free.

Branch hours: Monday: 5:15 AM - 9:00 PM Tuesday: 5:15 AM - 9:00 PM Wednesday: 5:15 AM - 9:00 PM Thursday: 5:15 AM - 9:00 PM Friday: 5:15 AM - 8:00 PM Saturday: 8:00 AM - 4:00 PM Sunday: CLOSED
Youth Hotline
(210) 340-8090
Updated within the last 3 months.
4.17 miles away, 3730 IH 10 E, San Antonio, TX, 78220 , D2

ChildSafe builds informed, empowered communities through educational programs to adults, teenagers, children, community members, and partners, as well as education and healthcare professionals.

Click here for a list of upcoming virtual trainings, please visit our Training Calendar.

Samantha Coleman Send email
(726) 200-9342
Updated within the last 2 months.

Here’s how Safe Place works:

Step One – A young person enters a Safe Place and asks for help.

Step Two – The site employee finds a comfortable place for the youth to wait while they call the licensed Safe Place agency. For the greater San Antonio area that is Roy Maas Youth Alternatives (RMYA).

Step Three – An RMYA staff member will talk with the youth to get more information and explain that an SAPD officer can escort them to the RMYA Bridge Emergency shelter.  If the child is agreeable, the RMYA staff will contact SAPD to transport the youth to the shelter. 

Step Four – Once at the Bridge, direct-care staff and counselors meet with the youth and provide support. Agency staff ensures the youth and their families receive the help and professional services they need.

This program is for youth under the age of 18 in need of immediate help and safety.

Safe Place® is a program of National Safe Place Network (NSPN).

Free.

Open 24 hours
Youth Hotline
(210) 340-8090
Updated within the last 3 months.