San Antonio Community Resource Directory
Guardian House (Nonprofit )

Guardian House is dedicated to protecting children of divorce, separation, and family conflict throughout all of San Antonio and beyond.

Guardian House (GH) is committed to helping children and parents in high-conflict divorce situations redefine and restructure their families during this unstable transition period.

Families are considered high conflict when one or more of the following criteria is present:

  • parental behavior precludes children from developing a positive relationship with the non-custodial parent;
  • ongoing adult interpersonal behavior exposes children to negative messages and inappropriate role expectations;
  • ongoing inter-parental verbal and/or physical conflict exposes children to potential emotional and/or physical harm;
  • child physical or sexual abuse and/or neglect is alleged; or
  • domestic violence exposes adult victims to potential physical harm (Flory 1998).
Monday: 10:00 AM - 6:00 PM Tuesday: 10:00 AM - 6:00 PM Wednesday: 10:00 AM - 6:00 PM Thursday: 10:00 AM - 6:00 PM Friday: 10:00 AM - 6:00 PM Saturday: 8:00 AM - 7:00 PM Sunday: 9:00 AM - 6:00 PM
Shannon White, MS, LPC-S - Executive Director

Guardian House can help facilitate the exchange of legal documents.

How to Get Started

  • Both parties must contact Guardian House and schedule an intake interview to enroll in our services. Staff will NOT contact the other party to schedule an intake interview.
  • All paperwork, required documentation, and fees from both parties must be submitted before the enrollment process is considered complete.
  • After the enrollment process is complete, and before visitation begins, a Child Orientation will be conducted with each child participating in supervised visitation services.
  • After the Child Orientation is completed, both parties will be contacted by phone to notify that the noncustodial party may begin requesting visits.
  • If services do not begin, the intake paperwork will only remain on file for six months. After that, the intake interview and fee must be completed again to have an active intake or start services.

Records

Guardian House uses a third-party service to provide copies of client records upon receipt of the subpoena. Subpoenas must be hand delivered; faxed or emailed subpoenas will not be accepted. The attorney is responsible for paying fees and coordinating the delivery of copies with the third-party service. Guardian House is not part of this process.

Upon subpoena, the Custodian of Records will testify or make depositions regarding observations made during visits. For court hearings, we request that the Custodian of Records be placed on-call, and receive notification 30 to 40 minutes before taking the stand.

Fees for Custodian of Records:

Retainer – $750
Preparation & Coordination – $75
On call – $200/day
Court appearance – $100/hour (includes travel time)

A charge of 35% will be added to the total amount if payment is made less than three business days before the appearance of the Custodian of Records.

Click here for the Required Order for the Sliding Fee Scale

Monday: 9:00 AM - 6:00 PM Tuesday: 9:00 AM - 6:00 PM Wednesday: 9:00 AM - 6:00 PM Thursday: 9:00 AM - 8:00 PM Friday: 9:00 AM - 6:00 PM Saturday: 10:00 AM - 6:00 PM Sunday: 10:00 AM - 6:00 PM
Shannon White
(210) 733-3349
Updated within the last 1 month.

We provide therapy to all ages, from small children to older adults, and individuals, couples, and families.

We understand that all people struggle sometimes and our caring and professional staff can help. 

From coping with life transitions to dealing with tragedy and addiction, we give our clients the tools to make positive life-long changes.

  • Psychological and emotional issues
  • Parent facilitation
  • Cooperative parenting
  • Reunification
  • Anger management
  • Stress management

Click here for Required Order for Sliding Fee Scale

Monday: 9:00 AM - 6:00 PM Tuesday: 9:00 AM - 6:00 PM Wednesday: 9:00 AM - 6:00 PM Thursday: 9:00 AM - 8:00 PM Friday: 9:00 AM - 6:00 PM Saturday: 10:00 AM - 6:00 PM Sunday: 10:00 AM - 6:00 PM
Updated within the last 1 month.

We have ongoing volunteer opportunities for groups and individuals. For one-time group projects, there are several ways volunteers can make a tremendous impact on our organization and the families we serve, such as assisting at special events, light yard work, painting, and sanitizing toys.

Our ongoing volunteer opportunities vary from working directly with clients to much-needed staff support.

Click here to send us your information for volunteer opportunities

Click here to send a Monetary Gift

Click here to view our Amazon Wishlist

Hours
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 8:00 AM - 7:00 PM
Sunday: 9:00 AM - 6:00 PM

Shannon White
(210) 733-3349
Updated within the last 1 month.

Our therapeutic environment ensures children aren’t exposed to negative or violent interactions and can express genuine responses to both parents without “guilt.” Often, when there is a history of conflict, children don’t want to show happiness at seeing one parent for fear they will “hurt” the other parent.

During this temporary, transitional, and traumatic time, families require the services provided by Guardian House.

Please email your court order to: [email protected], and include your name, phone number, name of the oldest child.  A staff member from our Intake Department will contact you to send intake paperwork within 2 business days.

Monday: 9:00 AM - 6:00 PM Tuesday: 9:00 AM - 6:00 PM Wednesday: 9:00 AM - 6:00 PM Thursday: 9:00 AM - 8:00 PM Friday: 9:00 AM - 6:00 PM Saturday: 10:00 AM - 6:00 PM Sunday: 10:00 AM - 6:00 PM
Updated within the last 1 month.

Guardian House also facilitates a five-week Parenting Together group at off-site locations upon request. Contact us for more information and scheduling.

This class is a requirement for participants enrolled in the Domestic Relations Office’s (DRO) Shared Parenting program. Although the custodial parent and non-custodial parent take classes at separate times, they discuss the same topics throughout the group. Interested parents should contact the DRO for more information.

Tuesday: 6:00 AM - 8:00 PM
Updated within the last 1 month.

This class is a requirement for participants enrolled in the Domestic Relations Office’s (DRO) Shared Parenting program. Although the custodial parent and non-custodial parent take classes at separate times, they discuss the same topics throughout the group. Interested parents should contact the DRO for more information, at (210)335-1242.

Updated within the last 1 month.

A supervisor will be present, at all times during the interaction between the parent and child(ren). The supervisor documents observed interactions and conversations during the visit; however, they do not record opinions or make recommendations.

The supervisor must intervene and redirect noncustodial parents who fail to follow policies. The role of the supervisor is also to help facilitate, as needed, interaction and connections between the parent and child. Additionally, the supervisor can assist with parenting questions, like how to discipline with time-outs and how to change a diaper. Parents are encouraged to take our free Parenting Education class and can put into practice what they are learning during visitation.

We understand that being supervised during visitation may feel uncomfortable, but parents and children usually adapt to the situation, quickly.

We will review your court order to start the process for monitored exchanges or supervised visits.

Please email your court order to [email protected] and include your name and phone number.

A staff member from the Intake Department will contact you to schedule an intake appointment within 48 hours.

Monday: 9:00 AM - 6:00 PM Tuesday: 9:00 AM - 6:00 PM Wednesday: 9:00 AM - 6:00 PM Thursday: 9:00 AM - 8:00 PM Friday: 9:00 AM - 6:00 PM Saturday: 10:00 AM - 6:00 PM Sunday: 10:00 AM - 6:00 PM
Shannon White Send email
(210) 733-3349
Updated within the last 1 month.

The Triple P – One of the most effective evidence-based parenting programs in the world is the Positive Parenting Program., backed up by more than 35 years of ongoing research.

Guardian House offers a combined Triple P Level 4 Group and Pathways Level 5 classes that provide intensive support for families with complex concerns—primarily aimed at parents at risk of child maltreatment.

Classes cover anger management and other behavioral strategies to improve a parent’s ability to cope with raising children.

Hours
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 6:00 PM
Sunday: 10:00 AM - 6:00 PM

Shannon White Send email
(210) 733-3349
Updated within the last 1 month.