Based at the Bexar County Courthouse, streamlines the service engagement process for domestic violence victims and perpetrators involved with the judiciary and legal system, CPS, and the military.

The Family Justice Center (FJC) is committed to helping all victims of domestic violence. The FJC is available to men, women, and children of any age, economic, social, religious or ethnic group, and does not discriminate against any victim. All services provided at the FJC are free for victims of domestic violence.

Services include:

• Crisis Intervention
• Legal Help
• Protective Orders
• Family & Personal Services
• Healthcare & Counseling

Free.

The Bexar County Family Justice Center can help you change the pattern of violence that dominates your life! At the Center, two agencies provide protective order assistance: (1) Bexar County Criminal District Attorney’s Office - Protective Order Unit, and (2) Texas RioGrande Legal Aid.  

The DA Protective Order Unit is made up of trained Victim Advocates, Paralegals, Investigators, and Assistant District Attorneys to provide services to victims.  They can help you obtain information about criminal charges, explain the criminal justice process, and see if they can assist you with applying for a protective order in Civil District Court. If there is a legal conflict that prevents the District Attorney’s Office from providing you with protective order assistance, your case may be referred to Texas RioGrande Legal Aid.  

If a protective order is granted by a Civil District Court Judge, it will order the person you filed against:

• Not to commit any violence against you.
• Not to come within a certain distance of where you live, work, and attend school.
• Not to communicate with you in any manner that is threatening or harassing, whether by phone, mail, or any electronic/online communication.
• Not to engage in any harassing, threatening, annoying, alarming, abusive, tormenting, or embarrassing behavior towards you.
• Not to commit any of the above acts towards you or any other individuals covered by the protective order. 
• Not allow them to possess any weapons unless they are peace officers.
• Not to remove or harm pets or companion animals

• Family Violence: the law requires proof that (1) family violence has occurred and (2) family violence is likely to occur again in the future.
• Third Party: the law requires evidence that (1) you and the person you want protection from have (or have had) an intimate relationship with the same person, (2) that violence has occurred between you and the person you want protection from and, (3) the violence is likely to occur again in the future.
• Stalking: the law requires proof that you are the victim of stalking.
• Sexual Assault or Abuse: the law requires proof that you are the victim of sexual assault or indecency with a child. 
• Indecent Assault: the law requires proof that you are the victim of indecent assault.
• Trafficking: the law requires proof that you are the victim of trafficking.

Click here for additional information.

The Victim Assistance Division of the Bexar County District Attorney’s Office is available to assist victims of crime whose case was committed within Bexar County.

Victim Assistance personnel strive to keep victims informed of their statutory rights, the status of their criminal case, upcoming court proceedings, and referrals to the appropriate social service resources to assist them through this difficult and stressful time.

We offer the following services:

• general information about the criminal justice system and court accompaniment;
• notification of the status of your case in the court system;
• referral to social service agencies; aid in preparing an application through the Crime Victim Compensation fund;
• aid in completing a Victim Impact Statement; limited restitution collection and distribution;
• and aid in returning property involved in a criminal case.  

Click here for additional information.

Here’s how Safe Place works:

Step One – A young person enters a Safe Place and asks for help.

Step Two – The site employee finds a comfortable place for the youth to wait while they call the licensed Safe Place agency. For the greater San Antonio area that is Roy Maas Youth Alternatives (RMYA).

Step Three – An RMYA staff member will talk with the youth to get more information and explain that an SAPD officer can escort them to the RMYA Bridge Emergency shelter.  If the child is agreeable, the RMYA staff will contact SAPD to transport the youth to the shelter. 

Step Four – Once at the Bridge, direct-care staff and counselors meet with the youth and provide support. Agency staff ensures the youth and their families receive the help and professional services they need.

This program is for youth under the age of 18 in need of immediate help and safety.

Free.

Hello, precious woman. Your story matters. No one can take that from you. We believe you are here to help navigate the rest of your story.

We understand the reality of working in the industry. We offer counseling and mentorship. We want you to know we are here for you no matter where you are on your journey in life. We would love to have coffee hear your story and see how we can be of support for you. 

Finding a community with women who can be trusted and have your best interest at heart is the first step to healing. We are such a community—women who have found themselves in broken relationships, addiction, loss of hope, and in deep need of healing from the trauma of sexual exploitation. You will find community and support with the NSAGirls. 

We offer a bi-weekly support group for your mind, body, and soul. We have trauma therapies available along with resources in our community to help you live a whole, healed, and productive life after your abuse.

This program is open to any woman or youth (13-18) who has been sexually abused, exploited, or trafficked.

Our programs:

• Mentoring/Advocacy
• Career Path Development
• Healing Retreat/Community

Free

Services are provided by Crisis Response Team members. This team is made up of police officers and caseworkers assigned to each SAPD substation.

Services include:

• Victims' services
• Violence Prevention
• Crisis intervention counseling
• Case management
• Child and family counseling
• Support groups
• Information and referrals

Click here for tips to keep yourself and your children safe, as well as a checklist of things to remember when leaving an abusive situation.

TTY uses Texas Relay by dialing 7-1-1 or
1-800-RELAY TX (210.735.2989)

Advocacy:

We advocate for the systemic changes needed within the institutions of the community to effectively respond to these needs.

We challenge law enforcement when they deviate from departmental policy in response to family violence calls. Advocate on how city dollars are spent in terms of effective response from community agencies.

The judicial system as a vital link in dealing effectively with domestic violence, the P.E.A.C.E. Initiative has worked to improve the criminal and civil response to domestic violence. During October, National Domestic Violence Awareness Month, the P.E.A.C.E. Initiative plans, designs and implements events and activities in a citywide effort to create awareness, get community involved, in eradicating the violence in families. 

Coalition Building:

We work to engage community members in discussions about the effects of family violence on family members and the community as a whole.

We are training them to know what to expect from law enforcement in terms of laws, safety, protections, resources and their rights which they in turn will teach other community residents.

We have learned that most survivors of family violence seek help with those people closest to them, therefore it is imperative we build a community consciousness of awareness, accountability and response.

This way that community member, will know what to say, how to respond, and where to send survivors of family violence for the appropriate help and support.  

Addressing violence and abuse through networking, client education, and empowerment.

We work with the offender population in Bexar County who are first-time arrestees on domestic violence charges and who are eligible for PR Bond, to educate about domestic violence, promote healthy relationships, lower recidivism rates, and intervene in the cyclical nature of domestic violence within the criminal justice system.

Nine, two-hour sessions involve learning about their responsibilities and options concerning stopping domestic violence, child custody, parental obligations, as survivors and or perpetrators of domestic violence, etc.

Court-mandated students only.

Men Cultivating the Power of P.E.A.C.E. – Hombres Cultivando el Poder de Paz
This program is collaborating with community-based organizations especially women’s organizations to learn about the extent and impact of family violence. This campaign will engage males in the learning about and need for stopping spousal and child abuse violence and involve them in community education, arts, activism, organizing, faith-based and neighborhood events, and activities to do so. 

The Courtyard offers indoor sleeping to all individuals age 18 and older.

Haven's Promise

• You will always be treated with kindness, compassion, dignity, and respect.
• You will always sleep indoors.
• You will receive three hot meals a day and any clothing you need.

Services Available

• Housing through Haven Housing and our partners
• Employment opportunities
• ID Recovery: Social Security card, birth certificate, driver’s license
• Application Assistance for Social Security, Disability, Medicare, SNAP
• Substance use recovery
• Detox
• Sober living
• LGBTQ services
• Medical care
• Eyecare
• Dental care
• Psychiatric services
• Counseling
• Help with abuse, trauma
• GED classes
• Support for parents
• Support for school-age kids
• Legal services
• Showers, laundry
• Computer use

For additional information, contact [email protected].

There are no ID or drug test requirements, but you must enroll to receive services. Click here for intake/enrollment details.

We cannot shelter unaccompanied minors. If you are an unaccompanied minor, please call United Way of Bexar County by dialing 211 for a listing of available shelters and resources.

All services are at no cost to Haven clients.

• Computer Skills Classes
• Free Wi-Fi
• Free Computer Use

Family Service Association offers numerous professional counseling services including Individual, Couples, Family, Group, Substance Abuse Counseling, and Consultations.

We also provide educational groups such as Anger Management and Domestic Violence Prevention designed to help maintain personal wellness.

Services are offered locally in the San Antonio metropolitan area and our rural locations. The services are provided through a combination of at-home and office-based visits. Our licensed counselors are available on days, evenings, Saturdays, and by special appointment.

Our counseling professionals provide services to include working with children, youth, families, and seniors. Our team has many specialized skills to address a wide range of counseling needs. Services are offered for both short and long-term depending on individual needs. We are available to assist with the following:

• Anger Management
• Child Abuse and Neglect
• Child Sexual Abuse
• Depression
• Domestic Violence
• Grief Support
• LGBT Issues
• Life Skills
• Parenting
• Relapse Prevention
• Relationships
• Stress
• Substance Abuse
• Victimization from Crime
• And more!

Counseling services are now available in both in-person and telehealth formats at the discretion of the client, following an initial enrollment session in-person.

For more information, please contact the Family Service Behavioral Health Counseling team at 210-299-2406. 

Funding is provided by United Way, Texas Department of Family and Protective Services, Client Fees, School Districts, Medicaid, Private Contracts, Private Insurance, Criminal Justice Division (CJD) Grant, and Office of Attorney General (OAG) Grant.

The Transformational Campus provides residential housing while clients work to overcome the issues that led to their becoming homeless.

Haven's Promise:

• You will ALWAYS be treated with kindness, compassion, dignity, and respect.
• You will always sleep indoors, even in the Courtyard.
  You will receive three hot meals a day and any clothing you need.
• You will be connected to housing, through Haven Housing and our partners.
• You will be connected to medical care, dental care, eye care, and mental health care.

Over 150 partner organizations collaborate to provide comprehensive services, including:

• Housing
• Employment opportunities
• ID Recovery: Social Security card, birth certificate, driver’s license
• Application Assistance for Social Security, Disability, Medicare,
• SNAP
• Substance use recovery
• Detox
• Sober living
• LGBTQ services
• Medical care
• Eyecare
• Dental care
• Psychiatric services
• Counseling
• Help with abuse, trauma
• GED classes
• Support for parents
• Support for school-age kids
• Legal services
• Showers
• Laundry
• Computer use

You must enroll to receive services. Click here for intake/enrollment details.

Space on the Transformational Campus is limited, and we cannot guarantee that a bed will be immediately available.

We cannot shelter unaccompanied minors. If you are an unaccompanied minor, please call United Way of Bexar County by dialing 211 for a listing of available shelters and resources.

All services are at no cost to Haven clients.

• Computer Skills Classes
• Free Wi-Fi
• Free Computer Use

Thrive’s emergency shelter is housed on the campus of Haven for Hope and provides 10 young adults with shelter for up to 6 months.

The core services at our emergency shelter include not only basic needs of food and shelter but individually tailored and youth-directed case management plans to help young adults move forward in exiting homelessness.

Thrive assists young adults with linkage to resources such as ID recovery, counseling, medical services, gender-affirming care, educational opportunities, and vocational training in a safe and supportive environment.

Our focus is to help remove barriers that young adults may encounter in seeking services and help guide them toward their next move in achieving their goals.

LGBTQ youth and young adults.

Free.

Services are provided by Crisis Response Team members. This team is made up of police officers and caseworkers assigned to each SAPD substation.

Services include:

• Victims' services
• Violence Prevention
• Crisis intervention counseling
• Case management
• Child and family counseling
• Support groups
• Information and referrals

Click here for tips to keep yourself and your children safe, as well as a checklist of things to remember when leaving an abusive situation.

TTY uses Texas Relay by dialing 7-1-1 or
1-800-RELAY TX (210.735.2989)

Here’s how Safe Place works:

Step One – A young person enters a Safe Place and asks for help.

Step Two – The site employee finds a comfortable place for the youth to wait while they call the licensed Safe Place agency. For the greater San Antonio area that is Roy Maas Youth Alternatives (RMYA).

Step Three – An RMYA staff member will talk with the youth to get more information and explain that an SAPD officer can escort them to the RMYA Bridge Emergency shelter.  If the child is agreeable, the RMYA staff will contact SAPD to transport the youth to the shelter. 

Step Four – Once at the Bridge, direct-care staff and counselors meet with the youth and provide support. Agency staff ensures the youth and their families receive the help and professional services they need.

This program is for youth under the age of 18 in need of immediate help and safety.

Safe Place® is a program of National Safe Place Network (NSPN).

Free.

Guardian House can help facilitate the exchange of legal documents.

How to Get Started

• Both parties must contact Guardian House and schedule an intake interview to enroll in our services. Staff will NOT contact the other party to schedule an intake interview.
• All paperwork, required documentation, and fees from both parties must be submitted before the enrollment process is considered complete.
• After the enrollment process is complete, and before visitation begins, a Child Orientation will be conducted with each child participating in supervised visitation services.
• After the Child Orientation is completed, both parties will be contacted by phone to notify that the noncustodial party may begin requesting visits.
• If services do not begin, the intake paperwork will only remain on file for six months. After that, the intake interview and fee must be completed again to have an active intake or start services.

Records

Guardian House uses a third-party service to provide copies of client records upon receipt of the subpoena. Subpoenas must be hand delivered; faxed or emailed subpoenas will not be accepted. The attorney is responsible for paying fees and coordinating the delivery of copies with the third-party service. Guardian House is not part of this process.

Upon subpoena, the Custodian of Records will testify or make depositions regarding observations made during visits. For court hearings, we request that the Custodian of Records be placed on-call, and receive notification 30 to 40 minutes before taking the stand.

Fees for Custodian of Records:

Retainer – $750
Preparation & Coordination – $75
On call – $200/day
Court appearance – $100/hour (includes travel time)

A charge of 35% will be added to the total amount if payment is made less than three business days before the appearance of the Custodian of Records.

Click here for the Required Order for the Sliding Fee Scale

Our therapeutic environment ensures children aren’t exposed to negative or violent interactions and can express genuine responses to both parents without “guilt.” Often, when there is a history of conflict, children don’t want to show happiness at seeing one parent for fear they will “hurt” the other parent.

During this temporary, transitional, and traumatic time, families require the services provided by Guardian House.

Please email your court order to: [email protected], and include your name, phone number, name of the oldest child.  A staff member from our Intake Department will contact you to send intake paperwork within 2 business days.

This class is a requirement for participants enrolled in the Domestic Relations Office’s (DRO) Shared Parenting program. Although the custodial parent and non-custodial parent take classes at separate times, they discuss the same topics throughout the group. Interested parents should contact the DRO for more information, at (210)335-1242.

A supervisor will be present, at all times during the interaction between the parent and child(ren). The supervisor documents observed interactions and conversations during the visit; however, they do not record opinions or make recommendations.

The supervisor must intervene and redirect noncustodial parents who fail to follow policies. The role of the supervisor is also to help facilitate, as needed, interaction and connections between the parent and child. Additionally, the supervisor can assist with parenting questions, like how to discipline with time-outs and how to change a diaper. Parents are encouraged to take our free Parenting Education class and can put into practice what they are learning during visitation.

We understand that being supervised during visitation may feel uncomfortable, but parents and children usually adapt to the situation, quickly.

We will review your court order to start the process for monitored exchanges or supervised visits.

Please email your court order to [email protected] and include your name and phone number.

A staff member from the Intake Department will contact you to schedule an intake appointment within 48 hours.

Here’s how Safe Place works:

Step One – A young person enters a Safe Place and asks for help.

Step Two – The site employee finds a comfortable place for the youth to wait while they call the licensed Safe Place agency. For the greater San Antonio area that is Roy Maas Youth Alternatives (RMYA).

Step Three – An RMYA staff member will talk with the youth to get more information and explain that an SAPD officer can escort them to the RMYA Bridge Emergency shelter.  If the child is agreeable, the RMYA staff will contact SAPD to transport the youth to the shelter. 

Step Four – Once at the Bridge, direct-care staff and counselors meet with the youth and provide support. Agency staff ensures the youth and their families receive the help and professional services they need.

This program is for youth under the age of 18 in need of immediate help and safety.

Safe Place® is a program of National Safe Place Network (NSPN).

Free.

The Home provides a free residential, Christian environment for men and women. The purpose of the Home is to reclaim, redeem, and restore lives that have been destroyed or disrupted by drugs, alcohol, and/or other substance abuse by establishing three essential values:

• a commitment to Christ
• restoration of the family
• a positive work ethic

The goal of Victory Outreach San Antonio Christian Recovery Homes is to reach those affected by the scourges of urban life including drug and alcohol addiction, gang involvement, and prostitution.

Free

The majority of the teens who arrive at Seton Home are behind in school, and two-thirds are regular truants and do not see graduating in their future. Through Seton Home’s comprehensive education program, our teens are not only graduating High School but are continuing on to college or vocational school!

Our comprehensive education program includes:

• Counseling to help start the healing process
• School enrollment within 3-business days of arriving at Seton Home
• Year-round tutoring
• On-campus summer enrichment academy
• School supplies
• On-site licensed Child Development Center with Early Head Start Programming
• Child development screenings
• Education Coordinator to attend parent/teacher conferences and encourage our teens to reach their educational goals!

Additionally, Seton Home provides young mothers with the tools to become nurturing parents in order to break the generational cycle of abuse and neglect, guiding them into self-sufficiency ensuring they are capable of caring for their children upon leaving our facility.

 The program encapsulates everything from:

• Prenatal and childbirth education
• (Including certified childbirth instruction)
• Parenting and child development
• Education
• Life skills
• Financial literacy
• Adulting 101
• Job skills training
• Health and nutrition

Click here for more information.

Who is Eligible?

• Must be a U.S. citizen or qualified resident
• Must be one of the following:
• Pregnant
• Parenting at least one child under 36 months of age

There are no income or insurance requirements to receive services.

All services are FREE OF CHARGE.

The Esperanza Court provides transitional residential support to individuals enrolled in the Bexar County Human Trafficking Court. This Bexar County Specialty Court began operating in May 2014 with the aim of interrupting the cycle of prostitution, arrests and addiction that devastates the lives of women and men. Shortly after the court’s inception, Crosspoint agreed to add its proven model of transitional residential services to the court’s resources.

Crosspoint’s Esperanza program provides a safe and secure residential experience for clients. The program is co-located in our Residential Reentry Center where that program’s structure and accountability rules provide clients positive support in their challenging transition. Esperanza clients who lack positive supports in the community need time to establish a stable foundation for independent growth and success. The Crosspoint program provides a safe haven from which Esperanza clients can take time to build their skills and resources as they prepare for a new life.

The U.S. Army Family Advocacy Program (FAP) helps soldiers and their families recognize and meet the unique challenges of military lifestyles.

Our services include seminars, workshops, counseling, and intervention to help strengthen Army Families, enhance resiliency and relationship skills, and improve quality of life.

We are also dedicated to helping soldiers and their families with the complex challenges related to domestic abuse, child abuse, and neglect. We focus on prevention, education, prompt reporting, investigation, intervention, and treatment.

Click here for list of seminars/workshops and additional programs

You can also call Military OneSource for more information and referrals.

• CONUS: +1(800) 342-9647">+1(800) 342-9647

• OCONUS: 00-800-3429-6477

• Collect with operator assistance OCONUS: 484-530-5908

Services are provided by Crisis Response Team members. This team is made up of police officers and caseworkers assigned to each SAPD substation.

Provides legal aid to low-income and immigrant families, as well as to victims of crime, domestic violence, and human trafficking.

Participants are offered legal information, and if necessary, referrals to legal aid or to other attorneys who may work on a sliding scale or a payment plan.

Our lawyers are experienced in multiple fields to offer clients the best legal advice on a wide range of legal issues:

• Guardianship – Legal help for family members of individuals who are unable to secure food, clothing, or shelter for themselves or need help making decisions.
• Wills – End-of-life legal preparations including power of attorney, simple wills, and probate management.
• Property Deeds – Assistance with transferring homes to loved ones during their life or upon death.
• Financial Wellness and Care – Legal aid for those who have limited ability to manage their personal finances.
• Immigration Assistance – Legal aid to help immigrants and refugees secure their legal immigration status. Every person has a unique situation. At Caritas Legal Services, we will try our best to find immigration relief that will allow you to stay in the USA and work legally. Caritas Legal Services have grants that can help immigration to reduce the fee or waive the fee.

Click here for more information. 

Free

The YWCA Olga Madrid Center is a multi-purpose center that is the literal hub of the community, reaching multiple generations in the same families. The Center reflects the community's culture and offers essential services with dignity and respect.

Here’s how Safe Place works:

Step One – A young person enters a Safe Place and asks for help.

Step Two – The site employee finds a comfortable place for the youth to wait while they call the licensed Safe Place agency. For the greater San Antonio area that is Roy Maas Youth Alternatives (RMYA).

Step Three – An RMYA staff member will talk with the youth to get more information and explain that an SAPD officer can escort them to the RMYA Bridge Emergency shelter.  If the child is agreeable, the RMYA staff will contact SAPD to transport the youth to the shelter. 

Step Four – Once at the Bridge, direct-care staff and counselors meet with the youth and provide support. Agency staff ensures the youth and their families receive the help and professional services they need.

This program is for youth under the age of 18 in need of immediate help and safety.

Safe Place® is a program of National Safe Place Network (NSPN).

Free.

ChildSafe builds informed, empowered communities through educational programs for adults, teenagers, children, community members, and partners, as well as education and healthcare professionals.

Click here for a list of upcoming virtual trainings, please visit our Training Calendar.

Courses are available in both English and Spanish.

Access to our E-Learning Platform is free

• Online Safety Classes
• Free Computer Use