San Antonio Community Resource Directory

The Neighborhood and Housing Services Department is dedicated to supporting and enhancing the quality of life for residents of San Antonio by providing effective management and delivery of our City’s resources for a vibrant future.

Veronica Garcia - Interim Director
(210) 207-6459
Hotlines and Virtual Assistance

The rental assistance portal closed on June 5, 2023, and is currently not accepting new applications.

If you submitted an application before the June 5, 2023, deadline, click here to check the status of your application, or call 311 or 210-207-5910.

Are you a San Antonio resident facing financial hardship during or due to the pandemic? Are you in need of temporary rental help?

The Housing Assistance Program helps eligible renters. To qualify, applicants must:

  • meet income requirements;
  • provide proof of financial hardship;
  • be the primary lease holder; and
  • not have received previous rental or relocation help from the city in the last 12 months.

Households facing eviction will be prioritized.

Applying does not guarantee assistance.

Contact 210-207-5910 or 311 for more information.

Updated within the last 3 months.

Provides assistance to eligible households that need help paying for utilities due to an emergency hardship that impacts their ability to pay.

Call or visit office for information and application process.

Monday: 7:45 AM - 4:30 PM Tuesday: 7:45 AM - 4:30 PM Wednesday: 7:45 AM - 4:30 PM Thursday: 7:45 AM - 4:30 PM Friday: 7:45 AM - 4:30 PM Saturday: CLOSED Sunday: CLOSED

The goal of the Fair Housing/ Housing Counseling Program is to help residents maintain housing stability, which is key to family well-being. The program is a Department of Housing and Urban Development (HUD)-approved housing counseling agency.

The Fair Housing Program provides the following services to rental tenants, homeowners and landlords:

  • Tenant and landlord mediation
  • Default counseling to homeowners
  • Housing Discrimination Complaints
  • Referrals and community outreach
  • Rent Assistance
  • Mortgage Assistance
  • Utility Assistance

Limited resources available. Call for information. Re-apply frequently.

The Owner-Occupied Rehabilitation Program assists qualified homeowners with low to moderate income to rehabilitate their properties by providing deferred forgivable loans to cover the cost of the needed repairs. These repairs focus on health and safety, accessibility, and major system concerns.

Click here for eligibility requirements and terms.

This service is based on a lottery system. Please call for lottery dates and information.
(210) 207-5403

The City of San Antonio’s Green and Healthy Homes (SAGHH) provides assistance to owners and landlords of residential properties (both single-family and multi-family ) in creating healthy, safe, energy-efficient, and sustainable homes for families and children.

SAGHH is working to prevent and correct housing-related health and safety hazards, such as addressing lead-based paint, household asthma triggers, and fire hazards.

The program is providing assistance for lead hazard control work to qualifying homes.

Click here for more information.

Eligible requirements:

  • The house must have been built prior to 1978; and
  • House must be located within one of the City of San Antonio's 10 City Council Districts; and
  • A child age 5 or under must reside in the home or spend at least 6 hours per week in the home; and
  • The applicant must have a clear title to property; and
  • property taxes must be current; and
  • The household must meet HUD-established Income Guidelines for families earning 80% or below of Area Median Income.

Click here to apply.

Updated within the last 2 months.

The Under 1 Roof Program fully replaces worn and damaged roofs with new, energy-efficient asphalt shingle roofs for qualified homeowners.

If qualified, the City of San Antonio will place a Restrictive Covenant, signed by the homeowner(s), requiring homeowner(s) to maintain the property as a homestead and continue to pay property taxes for five years from project completion.

Program eligibility requirements include but are not limited to:

  • The property must be within San Antonio city limits (Districts 1-10)
  • Must have a current year Homestead Exemption on the property
  • Property taxes must be current (or must have proof of payment plan or deferral)
  • Be a US citizen or Legal Resident
  • The property must be solely owned and occupied (all owner(s) must reside there)
  • The home must be less than 1700 sq. ft. Must meet established HUD Income limits guidelines, or be over 62, or disabled or a Veteran
  • Gross income must not exceed 80% of the Area Median Income (AMI)
  • Property cannot have Metal Roof, Gravel Roof, Clay Tiles, or Wood Shingles

This service is not available online. Please download and complete the paper form here, or call 210.207.6459 to request an appointment.

Application Checklist:

  • Completed & Signed Application
  • Copy of Property Insurance declaration page if currently insured
  • Current Picture ID or Driver’s License for all homeowners
  • 3 Months Worth of current paystubs for all occupants in household (must be current and consecutive)
    • Only if self-employed: Copy of most recent Income Tax Return
  • Current Award Letter from Social Security, Retirement Benefits, or Child Support
  • Current Award Letter for any state or federal assistance program.
    • Provide documentation from the supportive agency stating the current amount being received or awarded for all occupants. (SNAP, TANF, Medicaid, Etc.)
  • Return form to 1400 S. Flores St. San Antonio, TX 78204.
Applications are accepted year-round and the program is first-come, first-served. There is a waiting list, and you can expect to be on the waiting list for about six months.