San Antonio Community Resource Directory

The Neighborhood and Housing Services Department is dedicated to supporting and enhancing the quality of life for residents of San Antonio by providing effective management and delivery of our City’s resources for a vibrant future.

Hours
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: CLOSED
Sunday: CLOSED

Veronica Garcia - Interim Director
(210) 207-6459
Online and Virtual Assistance
Notice

The City of San Antonio reopened the Housing Assistance Program to accept Rental Assistance applications starting Thursday, February 15th.

Residents needing Rental Assistance can call the Homeless Connections Hotline at 210-207-1799 and complete a pre-screening process. Eligible residents may then submit an online application for Rental Assistance.

Pre-screened applicants living in San Antonio will be eligible to receive up to three consecutive months (arrears and may include current and future) for a maximum of $3500 of rental assistance and $1500 of utility assistance.

Due to limited funds, applicants who received rental assistance from our programs within 12 months of applying will not be eligible for an additional award.

San Antonio's Neighborhood and Housing Services Department will also continue to support households in need with a variety of resources such as the Resident Relocation Assistance Program. Also, the Eviction Intervention Team remains active at all precinct courts, providing the latest information on intervention services and free legal aid resources.

If you applied previously, click here to check the status of your application, or call 311 or 210-207-5910.

Hours
Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 8:30 AM - 4:30 PM
Thursday: 8:30 AM - 4:30 PM
Friday: 8:30 AM - 4:30 PM
Saturday: CLOSED
Sunday: CLOSED

Updated within the last 2 months.
This program is active until May 11, 2024

Attend a free property tax exemption workshop hosted by the City of San Antonio.

Each session will start with a brief presentation on property tax exemptions followed by a one-on-one workshop.

Bexar County Appraisal District representatives will also be present and answer your individual questions and help you complete your exemption form.

Click here for a calendar of upcoming workshop times and locations.

Can't make a session? Click here for alternatives.

Each homeowner should bring:

  • A Driver’s License or State-Issued ID

If you inherited your home from a family member who has died and their name is still on the property records, bring:

  • A copy of the prior owner’s death certificate
  • A copy of the property’s most recent utility bill
  • If you have one, a citation of any court record relating to your ownership of the property (such as a probated will)

If you receive social security benefits due to disability, bring:

  • Social Security award letter, showing proof of disability

If you are a member of the following groups, additional help may be available. Bring any documents showing you are a:

  • Surviving spouse of a member of the armed services killed in action
  • Surviving spouse of a first responder killed in the line of duty
  • Disabled veteran or their surviving spouse
Updated within the last month

If you are facing an eviction and would like to speak with someone, click here or call or email the Neighborhood & Housing Services Department's Eviction Help Desk.

Click here to learn more about the eviction process and to obtain additional resources.

Hours
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: CLOSED
Sunday: CLOSED

Eviction Help Send email
(210) 207-5910
Updated within the last 2 months.

U.S. Department of Housing and Urban Development (HUD) Certified housing counselors are trained to resolve disputes between residential tenants and landlords - free of charge.

Counselors can assist with the following:

  • code violations
  • evictions
  • lease disputes
  • occupancy standards
  • provide clarification on legal rights and obligations
  • repairs
  • security deposits
  • utilities billing and termination
  • other related issues

The Certified Housing Counselors are not attorneys and do not provide legal advice.

Free

Hours
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: CLOSED
Sunday: CLOSED

Updated within the last 3 months.
Notice

Applications are currently closed.

Please sign up and we will notify you of the next open application period.

Click here to stay informed. 

Green and Healthy Homes applications are accepted year-round to assist homes older than 1978 with lead-based paint hazards.

Types of Assistance:
Our rehab programs can assist with home repairs such as:

  • Electrical / Plumbing / Heating + Cooling
  • Foundation/Structural
  • Roof Shingle Replacement
  • Water Heater
  • Windows and Doors
  • Reside in a single-family, detached home within the city of San Antonio
  • Applicants must establish home ownership interest
  • Income limitation of 80% or below of Area Median Income.
  • Have a clear property title – lien issues and/or judgments less than $5,000 eligible. Child support or tax liens are ineligible.
  • Have an active Homestead Exemption with Bexar County Appraisal District
  • Major Rehab projects require homeowner to be current on property tax payments.
  • Reverse mortgages not eligible
  • Proof of Homeowner/Fire Insurance
Updated within the last 2 months.

The City of San Antonio proudly partners with Texas RioGrande Legal Aid (TRLA) to offer legal aid services to households with low incomes who are experiencing eviction or other housing issues that threaten their housing status.

If you have received a notice to appear in Court or have a judgement against you, please contact the Right to Counsel (RTC) program immediately.

Apply for the City of San Antonio’s Right to Counsel Program:

  • Free Legal Aid for those experiencing housing issues who income qualify.
  • Attorney services are available on request for those in need, call 210-212-3703.
  • Complete the Pre-Screen Intake Form here and email it to [email protected].
Hours
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: CLOSED
Sunday: CLOSED

Updated within the last 2 months.

The Housing Assistance Program (HAP)* provides financial assistance to renters experiencing emergency hardships from COVID-19 and to keep families in their homes. To help with emergency housing needs, HAP has two components: rental assistance and relocation assistance for qualified households facing housing instability.

If you applied prior to the deadline, you may continue to check the status of your application online, or you may call us. Processing times of applications may vary. 

Check your application status here

Hours
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: CLOSED
Sunday: CLOSED

Updated within the last 2 months.

This program, based on federal and state Housing Stability Services guidelines, is designed to provide relocation assistance to low-income households impacted by financial hardship and housing instability. 

Assistance can cover: 

  • Security Deposit
  • Application Fee (upon lease approval)
  • Moving Cost Assistance (three moving quotes/invoices is required)
  • Temporary Lodging (up to two weeks of assistance allowed) 
  • Landlord Incentive Payment - Risk Fees (non-refundable fee offered to the Landlord and confirms a 6-month lease term; Fee amount varies)
  • Pet Fee (excludes monthly pet rent charges, must not exceed $500 per pet or $1,000 for all pets)
  • Utility Security Deposit (CPS and SAWS only) 
  • Assistance will be administered directly to property management, or property owner, utility companies and other vendors on behalf of the applicant 
  • Assistance per eligible household will be up to $3,000 maximum for relocation-related expenses per 12-month period (moving expenses, deposits and fees). Rent is not an allowable expense.

Applicants must:

  • Be the primary leaseholder in a multifamily unit or single-family home, and address must be within the city limits of San Antonio (living in City Council Districts 1-10) 

  • Must not have received previous relocation-related assistance from the Housing Assistance Program in the last 12 months 

  • Assistance per eligible household will be up to $3,000 for relocation-related expenses per 12-month period. Households with older adults (Age 62 or older) or individuals with disabilities are eligible to receive an additional $500 

  • Households receiving relocation assistance must certify that they are not receiving duplicate housing stability benefits from another TDHCA funded grant 

  • Households must be experiencing homelessness or be at risk of experiencing homelessness or housing instability AND one or more members of the household must attest in writing that they have either: 

Updated within the last 2 months.

Provides assistance to eligible households that need help paying for utilities due to an emergency hardship that impacts their ability to pay.

Call or visit office for information and application process.

Hours
Monday: 7:45 AM - 4:30 PM
Tuesday: 7:45 AM - 4:30 PM
Wednesday: 7:45 AM - 4:30 PM
Thursday: 7:45 AM - 4:30 PM
Friday: 7:45 AM - 4:30 PM
Saturday: CLOSED
Sunday: CLOSED

Updated within the last 4 months.

The goal of the Fair Housing/ Housing Counseling Program is to help residents maintain housing stability, which is key to family well-being. The program is a Department of Housing and Urban Development (HUD)-approved housing counseling agency.

The Fair Housing Program provides the following services to rental tenants, homeowners and landlords:

  • Tenant and landlord mediation
  • Default counseling to homeowners
  • Housing Discrimination Complaints
  • Referrals and community outreach
  • Rent Assistance
  • Mortgage Assistance
  • Utility Assistance

Limited resources available. Call for information. Re-apply frequently.

Hours
Monday: 7:45 AM - 4:30 PM
Tuesday: 7:45 AM - 4:30 PM
Wednesday: 7:45 AM - 4:30 PM
Thursday: 7:45 AM - 4:30 PM
Friday: 7:45 AM - 4:30 PM
Saturday: CLOSED
Sunday: CLOSED

Updated within the last 4 months.

This program provides $7,500 or $15,000 (depending on location) as a 0% interest/no payments second loan that can be used for the down payment and/or other costs associated with purchasing a home.

Click here for more information.

To apply, visit NHSD at 1400 S Flores St or call 210-207-6459.

This program is only available to City of San Antonio uniform police and fire employees.

Incentives
  • For Prospective Homeowners
Hours
Monday: 7:45 AM - 4:30 PM
Tuesday: 7:45 AM - 4:30 PM
Wednesday: 7:45 AM - 4:30 PM
Thursday: 7:45 AM - 4:30 PM
Friday: 7:45 AM - 4:30 PM
Saturday: CLOSED
Sunday: CLOSED

Updated within the last 3 months.

HIP 80 lends between $1,000 and $30,000 as a 0% interest / no payments second loan. It can be used for the down payment required by your lender and some of the additional costs associated with purchasing a home.

  • 100% of the loan between $1,000 - $15,000 will be forgiven over a 5-year period
  • 100% of the loan between $15,001 - $30,000 will be forgiven over a 10-year period 

Home Purchase Price Limits:

  • Existing Home: $244,000
  • New Construction: $257,000 

Household Income Limits: 

  • Updated by the Department of Housing & Urban Development. Combined household income needs to be below income limits

Only homes located within the city limits of San Antonio are eligible for this program. Click here and enter an address to see if it is within San Antonio city limits.

Incentives
  • For Homeowners
Updated within the last 1 month.

HIP 120 lends between $1,000 and $15,000 as a 0% interest / no payments second loan. It can be used for the down-payment required by your lender and some of the additional costs associated with purchasing a home.

  • 25% of the loan will be perpetual.
  • 75% of the loan will be forgiven over a 10-year period.

Home Purchase Price Limits: 

  • Existing Home: $283,200
  • New Construction: $301,200

Household Income Limits:

Updated by the Department of Housing & Urban Development. Combined household income needs to be below income limits.

Only homes located within the city limits of San Antonio are eligible for this program. Click here and enter an address to see if it is within San Antonio city limits.

Incentives
  • For Homeowners
Updated within the last 2 months.

This program provides counseling to consumers on seeking, financing, maintaining, renting, or owning a home. The program also addresses homelessness through counseling and assists homeowners in need of foreclosure assistance.

The Housing Counseling Assistance Program enables anyone who wants to (or already does) rent or own housing-whether through a HUD program, a Veterans Affairs program, other Federal programs, a State or local program, or the regular private market-to get the counseling they need to make their rent or mortgage payments and to be a responsible tenant or owner in other ways. The counseling is provided by HUD-approved housing counseling agencies.

HUD awards grants to HUD-approved Housing Counseling Agencies and State Housing Finance Agencies through a competitive process.

 

Funding Status: HUD pays only part of the costs of an agency's counseling activities, so grantees need to leverage their HUD grant with funding from other resources.

  • Grantees. Only HUD-approved housing counseling agencies and State Housing Finance Agencies are eligible to apply for Housing Counseling grants. To become HUD-approved, an agency must contact the HUD Office of Housing Counseling to confer about the agency's eligibility and submit an application for approval. Grantees must file quarterly invoices, mid-term performance reports, and a final report. The HUD Office of Housing Counseling reviews the performance of each agency to evaluate whether the agency can keep its HUD approved status.
  • Customers. Individuals, families, or groups who are tenants, homeowners, homeless, or homebuyers, may receive counseling from HUD-approved and HUD funded housing counseling agencies.
  • Activities. Eligible housing counseling activities can include: rental, default, homeownership, homeless and reverse mortgage counseling for senior homeowners.

 

Hours
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: CLOSED
Sunday: CLOSED

Updated within the last 3 months.

The Owner-Occupied Rehabilitation Program assists qualified homeowners with low to moderate income to rehabilitate their properties by providing deferred forgivable loans to cover the cost of the needed repairs. These repairs focus on health and safety, accessibility, and major system concerns.

Click here for eligibility requirements and terms.

This service is based on a lottery system. Please call for lottery dates and information.
(210) 207-5403
Alternative Phone Number
(210) 207-5311
Updated within the last 4 months.

The City of San Antonio’s Green and Healthy Homes (SAGHH) provides assistance to owners and landlords of residential properties (both single-family and multi-family ) in creating healthy, safe, energy-efficient, and sustainable homes for families and children.

SAGHH is working to prevent and correct housing-related health and safety hazards, such as addressing lead-based paint, household asthma triggers, and fire hazards.

The program is providing assistance for lead hazard control work to qualifying homes.

Click here for more information.

Eligible requirements:

  • The house must have been built prior to 1978; and
  • House must be located within one of the City of San Antonio's 10 City Council Districts; and
  • A child age 5 or under must reside in the home or spend at least 6 hours per week in the home; and
  • The applicant must have a clear title to property; and
  • property taxes must be current; and
  • The household must meet HUD-established Income Guidelines for families earning 80% or below of Area Median Income.

Click here to apply.

Updated within the last 4 months.

The Under 1 Roof Program fully replaces worn and damaged roofs with new, energy-efficient asphalt shingle roofs for qualified homeowners.

If qualified, the City of San Antonio will place a Restrictive Covenant, signed by the homeowner(s), requiring homeowner(s) to maintain the property as a homestead and continue to pay property taxes for five years from project completion.

Program eligibility requirements include but are not limited to:

  • The property must be within San Antonio city limits (Districts 1-10)
  • Must have a current year Homestead Exemption on the property
  • Property taxes must be current (or must have proof of payment plan or deferral)
  • Be a US citizen or Legal Resident
  • The property must be solely owned and occupied (all owner(s) must reside there)
  • The home must be less than 1700 sq. ft. Must meet established HUD Income limits guidelines, or be over 62, or disabled or a Veteran
  • Gross income must not exceed 80% of the Area Median Income (AMI)
  • Property cannot have Metal Roof, Gravel Roof, Clay Tiles, or Wood Shingles

This service is not available online. Please download and complete the paper form here, or call 210.207.6459 to request an appointment.

Application Checklist:

  • Completed & Signed Application
  • Copy of Property Insurance declaration page if currently insured
  • Current Picture ID or Driver’s License for all homeowners
  • 3 Months Worth of current paystubs for all occupants in household (must be current and consecutive)
    • Only if self-employed: Copy of most recent Income Tax Return
  • Current Award Letter from Social Security, Retirement Benefits, or Child Support
  • Current Award Letter for any state or federal assistance program.
    • Provide documentation from the supportive agency stating the current amount being received or awarded for all occupants. (SNAP, TANF, Medicaid, Etc.)
  • Return form to 1400 S. Flores St. San Antonio, TX 78204.
Applications are accepted year-round and the program is first-come, first-served. There is a waiting list, and you can expect to be on the waiting list for about six months.
Updated within the last 4 months.

If you are forced to move to a new home because your rent is going up, the property is being renovated or redeveloped, there is a code enforcement action against the property owner, or for some other reason...

The City of San Antonio Neighborhood and Housing Services Department (NHSD) provides financial assistance to cover the costs of relocating, including moving-related expenses and any fees and deposits required by your new housing.

Call or visit to request assistance.

Hours
Monday: 7:45 AM - 4:30 PM
Tuesday: 7:45 AM - 4:30 PM
Wednesday: 7:45 AM - 4:30 PM
Thursday: 7:45 AM - 4:30 PM
Friday: 7:45 AM - 4:30 PM
Saturday: CLOSED
Sunday: CLOSED

Updated within the last 3 months.