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Guardian House can help facilitate the exchange of legal documents.

How to Get Started

  • Both parties must contact Guardian House and schedule an intake interview to enroll in our services. Staff will NOT contact the other party to schedule an intake interview.
  • All paperwork, required documentation, and fees from both parties must be submitted before the enrollment process is considered complete.
  • After the enrollment process is complete, and before visitation begins, a Child Orientation will be conducted with each child participating in supervised visitation services.
  • After the Child Orientation is completed, both parties will be contacted by phone to notify that the noncustodial party may begin requesting visits.
  • If services do not begin, the intake paperwork will only remain on file for six months. After that, the intake interview and fee must be completed again to have an active intake or start services.

Records

Guardian House uses a third-party service to provide copies of client records upon receipt of the subpoena. Subpoenas must be hand delivered; faxed or emailed subpoenas will not be accepted. The attorney is responsible for paying fees and coordinating the delivery of copies with the third-party service. Guardian House is not part of this process.

Upon subpoena, the Custodian of Records will testify or make depositions regarding observations made during visits. For court hearings, we request that the Custodian of Records be placed on-call, and receive notification 30 to 40 minutes before taking the stand.

Fees for Custodian of Records:

Retainer – $750
Preparation & Coordination – $75
On call – $200/day
Court appearance – $100/hour (includes travel time)

A charge of 35% will be added to the total amount if payment is made less than three business days before the appearance of the Custodian of Records.

Click here for the Required Order for the Sliding Fee Scale

Hours
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 8:00 AM - 7:00 PM
Sunday: 9:00 AM - 6:00 PM

Shannon White
(210) 733-3349
Updated within the last month