Municipally owner electricity and natural gas provider.
In partnership with the City of San Antonio, residential CPS Energy customers may qualify for assistance through the American Rescue Plan Act (ARPA).
Note: The assistance amount applicants are eligible for is determined by whether they fall below, at, or above “125% Federal Poverty Level (FPL)” based on family size. Click here for FPL guidelines.
If you meet the eligibility requirements, click here for the list of documentation requirements and to apply.
The applicant:
- must be either the account holder or authorized user on a residential account.
- must be requesting assistance for a service address in the City of San Antonio
- must have an outstanding balance incurred from March 1, 2020 through September 30, 2021
- have no outstanding balances prior to March 1, 2020 and/or after September 30, 2021.
- must be able to demonstrate experience of negative financial impact by COVID-19 crisis by both self-certification of application questions and providing supporting documents.
- must provide supporting income documentation for every household member 18 years of age or older.
CPS Energy’s Affordability Discount Program (ADP) helps low-income customers with a monthly discount on electricity and gas services.
Click here to fill out ADP Customer Service Form
To qualify for this discount, your income must be at or below 125% of federal poverty guidelines and you must meet at least one of the following requirements:
- Be 60 years old or older.
- Have a disability.
- Use life-sustaining medical equipment.
- Have pre-school aged children or school children age 18 and under.
- Have extenuating circumstances as determined by CPS Energy or the City of San Antonio.
The SaveNow Casa Verde Weatherization Program helps income-qualifying homeowners and renters reduce energy loss (and costs) with free energy efficiency improvements.
FREE ENERGY EFFICIENCY UPGRADES MAY INCLUDE:
- Attic insulation
- Wall insulation
- Air-sealing measures
- Replacement of incandescent light bulbs with LEDs
- Duct sealing
Click here to apply
- This is a free program for income-qualified homeowners and renters
- Customer must meet the income guidelines, and the home must meet program guidelines
- Customer or a representative 18 years of age or older must be on the premises at all times while contractors and/or CPS Energy staff are working
Free
| Monday: 7:45 AM - 5:00 PM |
| Tuesday: 7:45 AM - 5:00 PM |
| Wednesday: 7:45 AM - 5:00 PM |
| Thursday: 7:45 AM - 5:00 PM |
| Friday: 7:45 AM - 5:00 PM |
| Saturday: CLOSED |
| Sunday: CLOSED |